The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Enterprise Content Management (ECM)
I am currently out at IBM Insight, and over the next few days, I thought I would share some impressions of the event. From Day 1, and in no particular order… As always, this event is an awesome display of the power of branding. IBM just gets this and does a really good job of it. It might come as a surprise to many of my generation who remember IBM execs as the ones who could wear any shirt they wanted to work as long as it was white, but IBM does an exceptional job at the social media side of event management. This is definitely a “connected” event, and the volume and speed of new tweets (hashtag for the event is #ibminsight) during any of the keynote events is pretty overwhelming. They also have some fun with running their analytics platform against the social engagement of attendees.
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Enterprise Content Management (ECM)
Businesses need to act swiftly in order to maintain a competitive advantage, but swift action without proper planning results in unnecessary delays, potential compliance risks, and increased costs. As much as 40% of an ECM implementation’s costs could be the result of rework due to poor planning and requirements gathering. Many organizations use a technology-first approach to quickly address a perceived business problem, often coming up short in their results. Enlisting experienced services personnel, with expertise in requirements gathering, ECM technology application, and process improvement ensures that a thorough assessment has been conducted, problems identified, stakeholder issues and considerations contemplated, process improvements made, and proper technology applied.
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Enterprise Content Management (ECM)
One of the things I've been working on with our PR people is greater visibility for content and records management concerns in the business press. I thought readers might be interested in some of the articles we've written in the past few months about ECM and InfoChaos. As you can see, our industry analyst Doug Miles is increasingly becoming a rock star in the press.
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Enterprise Content Management (ECM)
As I approach my 18th anniversary at AIIM -- Yikes! -- I find myself in a bit of an introspective mood about our collective effectiveness. Specifically, "Why is this content management thing so difficult?" On the one hand, there is a lot of both quantitative and anecdotal evidence of the transformative impact of content technologies. Almost universally, end-user organizations that I ask, "Would you go back to the way you did things before?" respond with a definite "No way." On the other hand, studies conducted by Doculabs and others paint a somewhat checkered history for an uncomfortably high percentage of projects – projects that either went over budget, or over time, or that achieved adoption rates that were dismally lower than the initial projections. So how can we improve this?
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Enterprise Content Management (ECM)
In a number of previous posts -- but most particularly the two below -- I've begun to unpack some thoughts about the impact of consumerization, mobile and cloud, and changing patterns of work on how we think about enterprise IT systems. In this one, I thought I would get a bit more focused on the impact on the content management space. I would welcome thoughts and feedback.
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Enterprise Content Management (ECM) | Sharepoint and Office 365
I recently received a review copy of a great new resource by two AIIM "veterans," Shad White and Chris Riley, called Enterprise Content Management with Microsoft SharePoint. If you are involved in a SharePoint implementation at your organization -- or if you are an SI in the SharePoint space -- you need this book.
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