AIIM - The Global Community of Information Professionals

Tired of File Shares?  8 Things You Need to Know About Cloud Content Management

Nov 2, 2016 9:00:00 AM by John Mancini

cloud content management

Organizations must provide a flexible and secure environment supporting the agile needs of their remote workforce, partners, and clients.  Organizations must look beyond corporate walls and extend their business processes and access to business information in an effective, and secure manner regardless of device type.

AIIM Research finds that 30% of respondents are seeing increasing use of unofficial cloud content management and file shares. Not only does this create additional information silos – that for the most part are unseen by the business – this also security, privacy, and information governance risks.  Note the following: 

  • Only 5% indicate they have an “official” cloud-based option.
  • 19% prevent access to non-approved sites.

Screen Shot 2016-10-27 at 1.57.33 PM.png

Organizations need a strategy to think beyond the firewall, but that still addresses core information governance concerns.  What are organizations currently doing?

8 Things You Need to Know About Cloud Content Management

  1. 82% of organizations are still accessing content from corporate file shares and virtual drives. 74% are accessing their content from a corporate ECM system.
  1. iPhones (61%), iPads (53%), and Android Smartphones (49%) are the most commonly used mobile devices used for accessing documents. On the desktop, Windows PCs dominate.
  1. 67% of organizations are looking at cloud content management to provide device agnostic access on a 24/7 basis. 51% see improved collaboration as a key business driver for cloud content management, and 26% cite business continuity as a driver.
  1. When looking at multi-channel inbound content, 42% of organization say their approach is ad hoc and note it is a struggle to match their on premise and cloud content. For 32%, capture and processing of content is done on premise and then moved to the cloud.
  1. In an effort to streamline operations, auto classification and workflow are being used to identify and route content to on premise applications (30%). For 28%, there is a distributed capture network in place that feeds a single process or case file on premise. 
  1. 64% say they will be implementing a hybrid platform of on premise and cloud in the next 5 years. 14% of organizations plan a move to a private hosted cloud.
  1. 54% say they use on premise systems to meet information governance requirements like managing corporate electronic records and compliance. Use of a hybrid on premise and cloud platform is the method of choice for 25% of organizations.
  1. Moving to the cloud is on the radar scope for 54% within the next two years; 23% say it will happen within 6 months. One quarter have no plans to move to the cloud at this time.

Find out more in Managing Content Beyond the Corporate Walls ( 

Download Now

Topics: cloud, content management, ecm, cloud computing

Like what you see? Subscribe to get updates delivered straight to your inbox.

Back to Blog

About AIIM

AIIM provides market research, expert advice, and skills development to an empowered community of leaders committed to information-driven innovation.

Click to Download GDPR After the Deadline

Subscribe to Email Updates

Recent Posts