Over the past few years, we’ve seen the Enterprise Content Management (ECM) industry go through some significant changes. Many would say it goes even deeper than change and have been calling it a metamorphosis. In nature, metamorphosis is the process of transformation from an immature form to an adult form in two or more distinct stages – a good example is a tadpole turning into a frog.
The modern business ecosystem has changed considerably in just the past few years and with it have come some new challenges for the information professionals involved in storing, maintaining, and protecting it all. Managing business information has grown from something that was once limited and contained behind the corporate walls to something that’s well…anywhere and everywhere! The rising demand for new devices, greater agility, and work beyond the corporate wall has given birth to a new wave of challenges, including:
Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Today's businesses run in the cloud. Organizations are embracing a new way of working in a cloud-native environment that enables content to move effortlessly between teams, partners and customers. This is a powerful way to run the business without compromising on security, governance, and compliance. A 2018 IDG Cloud Computing Study found that 77% of enterprises have at least one application or a portion of their enterprise computing infrastructure in the cloud, and adoption is climbing. Furthermore, according to our AIIM 2018 State of the Industry study, over 35% of respondents said that their organization was moving “more to the cloud” over the next 12 months.
In today's world, where the consumer is king, excellent customer experience is imperative for the success of your business. To achieve this, your data cannot be fragmented, redundant, obsolete, or inaccessible. Most organizations are currently dealing with more information than they can handle. This can be expensive as resources on storing, protecting, and securing information are costly. It’s important to understand what data you have, why you have it, and why you need it - it's then that your data can be leveraged as an asset. [FREE Webinar: Learn more from this Case Study on Leveraging Data to Transform Customer Experience]
If we were to believe everything we hear in the press, then all computing and data storage is moving to the cloud — and quickly! The reality, though, is more nuanced. Firstly, there is no singular cloud; instead, there are hundreds of clouds to choose from. Secondly, not everything is moving to the cloud, and even the stuff that is, is moving slowly. The world of Information Management has been somewhat slow and reluctant to move to the cloud, and often with good reason.
The movement to the cloud is past the tipping point. Cloud solutions are no longer a question of “should we?” but rather “when?” Organizations may not be ready to go 100% to the cloud, but for nearly 80% of organizations, cloud is a critical part of their strategy. Consider this data from a Fall 2017 AIIM survey of 182 end user organizations: