In a series of recent videos for Hyland (links at the end of this post), Cheryl McKinnon, principal analyst at Forrester Research, spent some time talking about Enterprise Sync and Share capabilities and how they fit into an organization’s broader content strategy. She notes, “Enterprise file sync and share (EFSS) has really quickly become a core capability that a lot of busy information workers rely upon. I don’t see this as something enterprise IT buyers can ignore.”
You know your employees are sharing information with others inside and outside the walls of your organization. But how much of that sharing do you actually control? Are you aware of how often employees are sharing confidential and business-critical information? Do you know who is sharing it?
Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Organizations must provide a flexible and secure environment supporting the agile needs of their remote workforce, partners, and clients. Organizations must look beyond corporate walls and extend their business processes and access to business information in an effective and secure manner regardless of device type.
Organizations often wring their hands, worrying about the “Dropbox” effect – employees using unsanctioned and consumer-grade file sync and share solutions to improve their own personal productivity. Within this often frustrating user behavior, though, is a key truth: Many ECM solutions are too simply too complicated and cumbersome to meet the needs of the modern knowledge worker.
Let's take a look at the policy environment (or lack thereof) that surrounds how most organizations use sync and share technologies. File sync and share are on the rise, yet there is still a cultural challenge and user reluctance slowing organizations from moving in this direction. While there are proven technologies available, 29% of our respondents cite concerns over security and unauthorized access to their information as a big challenge in implementing a file sync and share solution. For 19%, the challenge they face is a lack of understanding the full benefits file sync and share can bring to their organization, and for 20%, it is the cultural challenge related to change management, combining a lack of management support (12%), and user reluctance (8%).
Are your employees using file sharing tools that you don’t want them to use? If so, you are not alone. In fact, 65 percent of organizations surveyed reported that they are aware that their employees are using unsanctioned file sharing tools, according to a new AIIM research report. And the fact that the other 35 percent said they are “not aware” of employees using unsanctioned tools is not necessarily reassuring, as this is not an indication that it’s not happening.