Information Management Blog

The AIIM Blog

Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.

Lewis S. Eisen, B.A., J.D., C.I.P.

Lewis S. Eisen, B.A., J.D., C.I.P., offers an approach to drafting policy that has been adopted by groups at organizations across Canada, the United States, and the United Kingdom. He is the author of the international bestseller ’How to Write Rules that People Want to Follow: A Guide to Writing Respectful Policies and Directives.’ Contact him for information on running a one-day workshop for your chapter or region.

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Information Governance  |  Intelligent Information Management (IIM)

Intelligent Information Management (IIM) Policies and the Law - Part 3

In this series, we've been exploring the intersection of IIM policy and the law in order to help IIM practitioners and legal specialists work together more effectively by gaining a better understanding of the relationship between the two. So far, we've covered: Part 1 -  IIM Policies and The Principle of Hearsay Part 2 -  IIM Policies and "Ordinary Course of Business" Now, let's compare IIM policies to contracts.

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Information Governance  |  Intelligent Information Management (IIM)

Intelligent Information Management (IIM) Policies and the Law - Part 2

In this series, we've been exploring the intersection of IIM policy and the law. The idea here is to help IIM practitioners and legal specialists work together more effectively by gaining a better understanding of the relationship between the two. In my first post, where we explored the principle of hearsay, we left off asking about the relationship between IIM policies and the "ordinary course of business." So, let's take a look.

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14 Steps to a Successful ECM Implementation

Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.

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Information Governance  |  Intelligent Information Management (IIM)

Intelligent Information Management (IIM) Policies and the Law - Part 1

Every so often, IIM practitioners and lawyers cross paths. One such intersection is around policy writing. As practitioners modify and improve their IIM policies, it's important to keep in mind how those policies specifically relate to the law. Understanding that relationship better will help IIM and legal specialists work together more effectively.

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Information Governance  |  Intelligent Information Management (IIM)

Expect Few People to Read Your IIM Policy

Too often, I hear IIM professionals complain about this issue. "People aren't reading our IIM policy," they say. "I wish our organization forced everybody to read the policy. That way they would know what the IIM requirements are." My response is always the same: Given the choice, 99% of the people in your organization will never read your IIM policy. Get used to it. That is not going to change. It's not a bad thing.

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Information Governance  |  Intelligent Information Management (IIM)

How to Apply Lean Principles to Policy Writing

As important as Intelligent Information Management (IIM) policy writing is, it's probably not the only dish you have cooking on the stove. It's important, therefore, not to let that process commandeer more time from your day than it has to. The best way to do that is to keep your IIM policies lean.

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