The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
To the frustration of information architects and managers, end users have a habit of spoiling their hard work the moment they start using the system. The symptoms are many and varied: carefully designed folder structures devolve into chaos over time; despite training on document version control, copies of the same file keep appearing with version numbers, dates, and initials in the file name (e.g., "Proposal v.2 MP Comments.doc"); templates are used inconsistently or even ignored; automated workflows spawn undocumented manual workarounds... Aren't these precisely the kinds of things that our expensive, carefully planned ECM system was supposed to eliminate?
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Most conversations about enterprise information or records management these days seem to involve SharePoint in one way or another. Many organizations are finding that information management is not meeting their expectations and some are wondering if SharePoint 2010 is the answer to all of their problems. Whether this push is coming from IT hoping to reduce costs, your portal team hoping for a new intranet or your user community hoping that that SharePoint will be easier to use (or all of the above), there can be no doubt that many organizations are considering a move to SharePoint.
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Recent news coverage has spurred a renewed interest in copier security, how multifunction printers (MFPs) process, store and shield sensitive data and what professionals can do to protect their companies. Investigative reports have questioned how information stored in an MFP’s hard drive may be accessible to would-be identity thieves and others. As with any high-tech tool, understanding the available security options that pertain to the machine will help to keep your information safe. Features and tools that help protect data on MFPs and should be considered as part of your security measures include:
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Archiving | Enterprise Content Management (ECM)
Today customers, partners and internal stakeholders demand web access to accurate, timely, and pertinent business information. Driven by competitive pressure to continually improve the customer experience, organizations are enhancing their online, self-service model of customer interaction. The ability to promote seamless online information availability and react promptly to in-person or telephone customer service requests not only provides a marked competitive advantage, but can dramatically reduce operational costs.
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Document Management | Enterprise Content Management (ECM)
Capturing and storing digital assets for your organization with an ECM or DM solution is only the first step. Now you need to leverage those digital assets to drive revenue and cut costs further. So here is your checklist for making technology choices to complement and future-proof your ECM or DM implementation.
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Enterprise Content Management (ECM)
Writing proposals is like a love hate relationship, without the love. Many companies do not give proposal writing its due in the organization. Many companies believe that it is the salesman’s personal relationship with the customer that will win the deal, many companies respond to any and all RFPs by throwing together a “boilerplate” proposal with pricing. This is because many companies do not see the value in spending time and resources on proposal writing. This is where your company can be a winner by putting together a well written sales proposal that responds to the RFP requirements. This by itself will guarantee you a spot on the short list.
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