Change Management  |  Enterprise Content Management (ECM)

8 Ways to Increase the User Adoption of Your ECM System

By: John Mancini June 26th, 2009

A consistent topic in ECM circles is low user adoption. We think of Enterprise Content Management (ECM) as “mature” technology; however, most companies still struggle with broad user adoption. In implementing ECM technology, we fundamentally change the way an individual or group does their job. Consequently, the business process and culture change associated with the technology is much more significant than the implementation of the technology itself.