AIIM - The Global Community of Information Professionals

From Introvert to Life of the Party – 5 Tips for Better Event Networking

Jan 16, 2017 10:30:00 AM by Sean McGauley

My name is Sean and I used to find professional networking terrifying. The thought of it would make me cringe. I can remember being fresh out of college and attending a networking event with the hope of establishing some connections that could possibily lead to a job. Well, those were VERY high hopes, as I spent most of the night nervously hanging out by the food area awkwardly trying to engage anyone who went near the crab cakes. Needless to say, I didn't end up with a job offer that night. But, I did come to the realization that networking is not going away and I could either keep being socially awkward, or I dedicate myself to developing this skill. .

With The AIIM Conference 2017 quickly approaching, I thought I'd share my best tips for networking so you can make the most of your time in Orlando, FL where you'll be surrounded by 650 information professionals.

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[Infographic] Reducing the Insurance Paper Mountain

Jan 13, 2017 9:00:00 AM by Sean McGauley

Although paper is still heavily used in the Insurance sector, the reality is that we’re living in an age where paper is slowing us down. Often referred to as multichannel inbound content, information enters the business in many different ways and in many forms. In addition, the amount of information we are dealing with is on the rise, which means the risk of paper-based information being misplaced, lost, or misclassified is greater than ever.

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Topics: bpm, paperfree office, paperless

4 ECM Resources to Kick Off 2017

Jan 12, 2017 11:00:00 AM by Sean McGauley

I wanted to wish you a Happy New Year and let you know about some great resources that have been making their way around the AIIM Community. I put together a list of some of my favorites here. I hope you find these resources useful as you plan for the new year.

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Topics: content analytics, ecm

3 Lessons from Japanese Trains - Information Management and the Internet of Things

Jan 11, 2017 4:54:21 PM by John Mancini

I recently spoke at the ABBYY Partner Conference in Tokyo (thanks to ABBYY for the kind invitation – for the second year in a row).  My subject was “5 Strategies to Avoid the Digital Riptide.”

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Topics: metadata, information management, content management, ecm, internet of things

3 Steps to Expand Your Business Intelligence View

Jan 11, 2017 9:49:42 AM by Bob Larrivee





For many years now we have heard the song of business intelligence, how important it is, and how organizations will be increasing their focus in this area, but to what degree? When it is only data being analyzed, there is a shortfall, and that is related to the processes. It is one thing to look at data but without knowing the processes, analyzing them, and identifying areas for improvement, business organizations will miss the true potential of extending business intelligence to the fullest.

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Topics: business intelligence, process improvement

Content Analytics Explained – Uncovering This Essential Tool

Jan 9, 2017 2:11:46 PM by Thomas LaMonte




You’ve heard about content analytics. You’ve been told that your organization needs it. You’ve been told that you need it. But chances are good no one has bothered to explain what it is and why we all should care.

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Topics: content analytics

2016 Round-up -- Top 10 Must-Read Content Management posts

Dec 28, 2016 5:00:59 PM by John Mancini

Here’s the list you’ve been waiting for – the top 10 Digital Landfill posts in 2016.

Watch this space for a lot of exciting new developments for our blog in 2017.  For now, catch up a bit.

Some Perspectives on the Documentum Acquisition by OpenText

Well, the other shoe called Documentum dropped that everyone was expecting once Dell and EMC got together.  And in somewhat record speed.  AIIM does not take positions on things like acquisitions, but obviously the extended AIIM community is buzzing about this.  I thought I would find as many articles as I could and put them in one place and let folks form their own opinions. 

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Free webinar -- How to Plan Your Information Management Strategy in 2017

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Current State and Future Trends in Enterprise Content Management [Infographic]

Information management is boldly on the horizon. Everyone from C-level thought leaders to end users are dreaming up enterprise content management possibilities and asking an important question: how can my organization go beyond its current ECM state?  In order to determine which enterprise content management component(s) an organization requires to take the next step in their ECM capability– whether it be a technology, methodology, or human resource – begins with taking stock of what is already in place; only then, can it be resolved where we are currently, and where we desire to go in the enterprise content management space.

EU Regulation eIDAS: what it means for your business in Europe

Today the use of E-Signatures is an acceptable business practice that is admissible in times of litigation and audit. The key to success is to identify and understand regulations based on particular business processes for E-Signing. In Europe one regulation is changing the game.  Effective July 2016, the new EU regulation on electronic identification and trust services 910/2014 – typically referred to as eIDAS - goes into force. It is designed to propel digital transformation a as a major corner stone for a single European Market. One of its major goals is to fuel E-Signature adoption in Europe by largely replacing 28 nation laws on E-Signatures. eIDAS comes with new options to go digital with both identification and signing processes. 

5 Examples of Digital Disruption -- the Flip Side of Digital Transformation

I've been collecting examples of "Digital Disruption" -- the negative flip side of Digital Transformation.  In other words, examples in which a well-entrenched incumbent just failed to see the writing on the wall.  My experience has been that when Digital Disruption sweeps through an industry, it usually meets this test:  In less than 10 years, 90% of a company's/industry's value DISAPPEARS.  Here are just five examples.

The Journey to Simpler Information Management Begins With Going Paperless

In pursuit of the paperless enterprise it is often easy to lose our way. Projects stall, months pass and ROI is nowhere on the horizon, and all the while paper continues to rifle through our processes like stubborn weeds. Paper overwhelms the enterprise, and the difficult task to remove it all can cause a crisis of motivation.  Stakeholders ask: “What is the point of driving out paper? What destination is this digital journey leading us to? And is it worth it?” The short answer: yes, and here’s why. 

The Problem with SharePoint - Technology or People?

I hear people from around the globe, complain about SharePoint that it doesn’t do this, or we thought it did that. Yet the AIIM Industry Watch Report titled “The Impact of SharePoint 2016” finds when it comes to SharePoint meeting organizational expectations, nearly half of our respondents are happy with SharePoint and the on-going product roadmap, with half also in agreement that SharePoint is providing good value for the cost.  Typically, these organizations have a focused plan, working as a cross-functional team rather than total reliance on IT to make it all happen. This should also be an on-going practice for every aspect of a SharePoint project from initial purchase through upgrades and expansion, to ensure SharePoint is addressing the business needs and solving business problems, and not put in place for technology sake alone.

8 Reminders About Why World Paper Free Day Matters

Here are 8 paper free nuggets to get the juices flowing.  Number 1 -- Paper in the Office -- only 17% of respondents work in what could be described as a paper-free office. 31% admit their office is piled high with paper documents and paper processes. 40% still use paper for filing “important stuff," and 56% are wed to signatures on paper for contracts and order forms. 

Is BPM the Digital Transformation Enabler? [Infographic]

Agility and efficiency have become the keys to meeting the growing and changing demands that come with digital disruption. Businesses can no longer afford to waste time with lengthy business analysis, development and implementation projects spanning two or more years. Organization leaders know that change must occur rapidly to remain competitive, retain current clients, and attract new business and BPM has become the method of choice.  Business Process Management (BPM) in a true sense is the combination of process, people, information, and technology focused on resolving operational business problems – making businesses run more effectively.

12 Things You Can Do NOW to Use BPM to Drive Digital Transformation

Process improvement and automation using BPM as the framework is an essential part of the Digital Transformation of businesses. The more paper is eliminated from processes and digitally born information is created, the greater the dependence upon and need for efficient, effective, and secure digital workflows. When assessing process improvement and automation opportunities, include the identification of and ways various information sets are integrated with the process and remember to look at the end-to-end process rather than just the departmental workflow. What gets changed in the department could have negative impact on other departments feeding this process or that this process feeds.

8 Things You Must Know to Automate Human Resource Processes

It is the best of times and the worst of times for HR professionals.  Many organizations have reaped enormous benefits from more effectively managing the unstructured information association with core Human Resources processes.  That’s the good news.  The bad news is that MOST organizations have not yet moved down the path of HR automation, creating huge inefficiencies and risks in their hiring, retaining, employee servicing and firing practices. Consider for a moment the huge variety and volume of documents associated with HR processes, each of which carries with it different regulatory and legal requirements.

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You might also be interested in  the following to get 2017 off to a GREAT start:

How to Plan Your Information Management Strategy in 2017 -- To help you, AIIM’s chief analyst, Bob Larrivee, has compiled the data from five community-wide surveys and identified the game-changing trends you need to know about. Join us as we outline these trends, the stats behind them, and offer strategies to approach these critical changes to the way you manage information in 2017

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Topics: information governance, content management, ecm, Industry statistics and research

Enterprise Agility: A Must Do - No Longer Nice to Have

Dec 16, 2016 11:15:00 AM by Bob Larrivee





Have you taken time lately to think about how today, everything happens fast, and needs to get faster? Especially your critical business processes ranging from human resources, marketing, sales, engineering—everything seems to be running at a breakneck pace. The reality is that work is always working, even if we aren’t directly involved.

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Topics: ecm, bpm, business applications, business agility

Get a Head Start on Those New Year's Resolutions

Dec 15, 2016 12:40:45 PM by Bob Larrivee

How to Plan Your Information Management Strategy in 2017

Information management constantly adjusts and reacts to advancements in technology and attitudes. While the way we manage information has undergone a substantial transformation in the last few years, the technology that incited the changes is still growing and at a faster pace than most can keep up with.



So, what does this mean for you? How can you stay ahead rather than simply jump on the bandwagon?  To help you, AIIM’s chief analyst, Bob Larrivee, has compiled the data from five community-wide surveys and identified the game-changing trends you need to know about.

Join us on January 18 at 2pm as we outline these trends, the stats behind them, and offer strategies to approach these critical changes to the way you manage information in 2017, including: the rise in compliance and risk driving Information Management, the importance of inbound capture processes, the benefit of automated capture processes, the role of capture with content analytics. 

We’ll also hear from leading technology consultant Mark Brousseau as he shares customer use case stories to put this analysis into context. Mark and Bob will then offer best practices and recommendations for applying this knowledge within YOUR organization and help you make the case to your executives to help you succeed.

How to Plan Your Information Management Strategy in 2017

Key Areas Where Information Management is Advancing and Changing

Free Webinar -- January 18, 2 pm EST

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Topics: information governance, content management, future, capture, trends

Intelligent Capture and Digital Transformation

Dec 14, 2016 10:14:09 PM by John Mancini

Business Process Improvement is on every executive checklist, but I fear far too often, it is just that – an item on a checklist.  How can we rethink business process improvement and make it real and tangible?  I recently chatted with Sandy Kemsley about her keynote at the ABBYY Technology Summit, and she shared some observations with me.

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Topics: digital transformation,, intelligent capture

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