The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Artificial Intelligence (AI) | Intelligent Information Management (IIM)
The generative AI revolution is transforming enterprise operations at unprecedented speed. In a recent AIIM webinar sponsored by Rocket Software, industry experts Doug Johnson and Greg Wilson shared critical insights on building AI architectures that deliver real business value while maintaining security and governance. With analysts predicting that 30% of all knowledge work will be aided by generative AI technologies by 2027, organizations need strategic approaches that go beyond individual productivity tools to transform operational processes.
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Artificial Intelligence (AI) | Information Governance | Intelligent Information Management (IIM)
As President and CEO of the Association for Intelligent Information Management (AIIM), I've spent time analyzing the recently released America's AI Action Plan alongside our organization's response to the Office of Science and Technology Policy's request for information (member only resource). While there are notable differences between what AIIM recommended and what the Administration ultimately prioritized, I see significant opportunities for collaboration and partnership moving forward.
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Digital Transformation | Information Governance | Intelligent Information Management (IIM)
A comprehensive analysis of the challenges facing Ministries, Departments, and Agencies in emerging countries and the urgent need for Enterprise Content Management solutions.
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Why We Created Our AI Center of Excellence (CoE) When ChatGPT burst onto the scene at the end of 2022, it was uncharted waters for many. Everybody was trying to figure out what their AI strategy should be. At Iron Mountain, we acknowledged that we don't know what we don't know, and we needed a diverse team of experts to help us understand and implement AI—not just technology experts, but legal experts, compliance experts, and people who know how the work gets done in our business units.
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Archiving | Artificial Intelligence (AI) | Information Governance
Recently, I had the pleasure of attending the 2025 NAGARA Annual Conference in Oklahoma City as the closing keynote speaker. Spending two days with government archivists and records administrators gave me valuable insights into what's important to federal, state, and local information leaders. Here are my key takeaways from this thought-provoking event.
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AI should not displace human beings, but augment human beings and our ability to execute. This philosophy is central to how we approach AI implementation at Iron Mountain.
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