The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Artificial Intelligence (AI) | Automation | Business Process Management (BPM) | Intelligent Document Processing | Intelligent Information Management (IIM)
As we leave the hazy days of summer behind us and head into the fourth quarter, I'm reflecting on what has truly been a summer of content at AIIM. Our partners and AIIM have been hard at work developing new resources that address some of the most critical challenges facing IT and information leaders today.
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Artificial Intelligence (AI) | Intelligent Information Management (IIM)
The generative AI revolution is transforming enterprise operations at unprecedented speed. In a recent AIIM webinar sponsored by Rocket Software, industry experts Doug Johnson and Greg Wilson shared critical insights on building AI architectures that deliver real business value while maintaining security and governance. With analysts predicting that 30% of all knowledge work will be aided by generative AI technologies by 2027, organizations need strategic approaches that go beyond individual productivity tools to transform operational processes.
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Artificial Intelligence (AI) | Information Governance | Intelligent Information Management (IIM)
As President and CEO of the Association for Intelligent Information Management (AIIM), I've spent time analyzing the recently released America's AI Action Plan alongside our organization's response to the Office of Science and Technology Policy's request for information (member only resource). While there are notable differences between what AIIM recommended and what the Administration ultimately prioritized, I see significant opportunities for collaboration and partnership moving forward.
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Archiving | Artificial Intelligence (AI) | Information Governance
Recently, I had the pleasure of attending the 2025 NAGARA Annual Conference in Oklahoma City as the closing keynote speaker. Spending two days with government archivists and records administrators gave me valuable insights into what's important to federal, state, and local information leaders. Here are my key takeaways from this thought-provoking event.
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Artificial Intelligence (AI) | Data Management | Metadata
Your organization sits on a goldmine of unstructured data—documents, emails, images, reports—that remains largely untapped. Knowledge Enrichment is the key to unlocking this treasure trove, transforming scattered information into structured, contextual knowledge that powers intelligent automation and drives business success. A new white paper from Hyland "Knowledge Enrichment: Transforming Unstructured Data for Agentic AI and Intelligent Solutions" explains how to use knowledge enrichment to elevate dark data and gain a competitive advantage.
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Data Management | Intelligent Information Management (IIM)
In my last two posts I defined data literacy and information literacy and then reviewed common barriers to literacy. Now, let's look at solutions to overcoming these barriers.
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