Information Management Blog

The AIIM Blog

Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.

Tori Miller Liu

Tori Miller Liu, MBA, FASAE, CAE, CIP is the President & CEO of the Association for Intelligent Information Management. She is an experienced association executive, technology leader, speaker, and facilitator. Previously, she served as the Chief Information Officer of the American Speech-Language-Hearing Association (ASHA) and been working in association management since 2006. Tori is a current member of the ASAE Executive Management Advisory Council and AI Coalition. She is a former member of the ASAE Technology Professional Advisory Council and a former Board Member of Association Women Technology Champions. She was named a 2020 Association Trends Young & Aspiring Professional and 2021 Association Forum Forty under 40 award recipient. She is also an alumna of the ASAE NextGen program. She is a Certified Association Executive and holds an MBA from George Washington University. In 2023, Tori was named as a Fellow of the American Society of Association Executives (ASAE).

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AIIM Community  |  Women in Information Management (WIIM)

The Data Speaks: Women in Information Management

As we celebrate Women's History Month, we're examining the progress and persistent challenges for women in information management while inviting you to join our upcoming webinar on thriving in an AI-driven workplace.

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AIIM Conference  |  Artificial Intelligence (AI)

AI and Information Management: Preparing for the AI+ IM Global Summit

The intersection of artificial intelligence and information management presents both exciting opportunities and unique challenges for organizations across all industries. During our recent pre-conference webinar, I had the pleasure of speaking with two industry experts about how AI is transforming the information management landscape and what attendees can expect at the upcoming AI+IM Global Summit in Atlanta (March 31-April 2). Joined by Alan Pelz-Sharpe, founder and principal analyst of Deep Analysis, and Max Gerrard, director of Solution Engineering at SER Group, we explored foundational AI concepts, discussed practical use cases, and outlined key considerations for organizations looking to leverage AI in their information management strategy.

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14 Steps to a Successful ECM Implementation

Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.

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AI & Automation Trends: 2024 Insights & 2025 Outlook

As we reflect on the transformative developments in AI and automation throughout 2024, several key trends have emerged that are shaping the future of information management. During a recent webinar, AIIM Florida Chapter Chairman Craig Laue and I discussed the top industry news and research of the year and what they mean for the future of the industry. Based on that discussion, here's what we've learned and what we can expect in 2025.

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Artificial Intelligence (AI)  |  Information Governance  |  Intelligent Information Management (IIM)

AI+IM Forum Europe 2024: Embracing the Information Management Renaissance

The recent AI+IM Forum Europe in Manchester brought together industry leaders and practitioners to explore the evolving landscape of information management in the age of artificial intelligence. Here are my key takeaways from this thought-provoking event.

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Certified Information Professional (CIP)

The AIIM Certified Information Professional: Empowering Information Management Careers

In today's AI-driven world, the ability to effectively manage information is more crucial than ever. At AIIM, we're committed to empowering professionals with the knowledge and skills they need to excel in the field of unstructured data management. Our Certified Information Professional (CIP) credential stands as a testament to this commitment, providing a comprehensive framework for understanding and implementing best practices in information management. To illustrate the real-world impact of the CIP, I'd like to share insights from two of our certified professionals who have seen firsthand how this credential can transform careers and organizations. These insights were collected and shared with us by AIIM Company of Fellow member and Chairman Jesse Wilkins, CIP.

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Artificial Intelligence (AI)  |  Process Automation

The 2025 Information Management Tech Stack

On October 1, 2024, at the AIIM Information and Data Leadership Symposium in Arlington, VA, I had an enlightening conversation with Alan Pelz-Sharpe, Founder of Deep Analysis. Our discussion centered on a crucial question: What should your organization's information management technology stack look like in 2025 to maximize the benefits of AI and process automation?

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