Information Management Blog

The AIIM Blog

Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.

Tori Miller Liu

Tori Miller Liu, CAE, MBA is the President & CEO of the Association for Intelligent Information Management. She is an experienced association executive, technology leader, speaker, and facilitator. Previously, she served as the Chief Information Officer of the American Speech-Language-Hearing Association (ASHA) and has 16+ years of experience in association management. Tori is a member of the ASAE Technology Professional Advisory Council and a founding member and Board Member of Association Women Technology Champions. She was named a 2020 Association Trends Young & Aspiring Professional and 2021 Association Forum Forty under 40 award recipient. She is also an alumna of the ASAE NextGen program. She is a Certified Association Executive and holds an MBA from George Washington University.

Blog Feature

Artificial Intelligence (AI)

Unpacking ChatGPT for the Information Management Industry

Take a deep breath. This is another article about ChatGPT and Generative AI. I'll be honest. I am the type of person that struggles to resist a good hype cycle. In 2021, I couldn't stop talking about the metaverse. I even organized a half-day workshop on the metaverse, with part of the event held in the metaverse. It was very meta.

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Blog Feature

AIIM Community

Hi AIIM, I'm Tori. It's Nice to Meet You.

Last September, I had just picked up my youngest child from daycare when I received an eagerly awaited phone call. If you have ever been in a car with a squirming, squalling toddler, you know that it’s not an environment conducive to hearing. However, I am nearly certain that I was told that the Search Committee and AIIM Board of Directors had selected me as AIIM’s next President and CEO. I am thrilled that I didn’t mishear and have now joined this special organization.

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14 Steps to a Successful ECM Implementation

Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.