If your organization is like just about every other organization on the planet, you likely have some degree of an information management problem. Most likely, you create too much information, and you keep too much of it for too long. This causes enough problems by itself, but when you then add to the pile all the redundant, obsolete, and trivial (ROT) information you have in your systems, on your file shares, and in every other possible location, it’s a real nightmare. And it’s expensive – in terms of storage costs, in time to find information, in resources, and, sometimes, in fines and legal penalties.
It’s bad enough that those of us in the technology space use three-letter acronyms as if we’re being paid per usage. So here's a quick definition of terms for those mystified by the title of this post. If you are not conversant in Dr. Doolittle (even the Eddie Murphy version), Pushmi-Pullyu is a "gazelle-unicorn cross that has two heads (one of each) at opposite ends of its body." Many of you are aware that I’ve been working on a personal mystery project on the weekends that I’m publishing on Medium since it goes beyond the kind of thing we usually cover in this space (In search of my Grandparents -- A records management journey).
One of the issues I spend some time worrying about is how to balance my enthusiasm for social technologies with the very real concerns that exist as organizations consider the control and compliance realities.
With the vast number of disparate systems in an organization, along with their relative complexity and enormous amounts of data, ECM migrations can be daunting. This brief list of eight considerations in undertaking an ECM migration is meant to provide a common-sense approach to addressing the process.
Have a well defined and detailed calculated business case. Organizations are facing various challenges to take back control and unlock the business value of content, especially in emails. Four challenges drive the business case for email management: Archive email and content for storage space management to reduce operational costs introduced by the increasing volume and size of emails and multiple formats of content types Manage email and content for legal obligations to comply with different rules and regulations which create duties of evidence and documentation, facilitate eDiscovery, or indicate supervision and monitoring for non-compliance Combine email and content to other loosely managed content to minimize risks caused by increased organizational scale and complexity, changed speed and style of communication, lost knowledge. Manage email and content to gain efficiency. Associate email and content to processes and business applications to accelerate business processes