Digital Transformation and Intelligent Information Management Here at AIIM, we talk a lot about Digital Transformation and its link with the practice of Intelligent Information Management. But, what exactly is the link between IIM and Digital Transformation? We explore this topic thoroughly in this previous post, but in summary: Every organization is on – or should be on – a Digital Transformation journey. At the heart of this Transformation journey is the drive toward 1) understanding, anticipating, and redefining internal and external customer experiences. This primary driver depends on other key transformative aspirations such as 2) business agility/innovation, 3) operational excellence, and 4) automated compliance/governance. These drivers require information – in a leverageable form. Today, that’s not always an easy task as the volume, velocity, and variety of information that most organizations need to manage, store, and protect now exceeds their ability to even marginally keep pace with big content challenges. That’s where IIM comes in. This rising tide of information chaos and confusion is creating a demand for new information management practices that extend beyond traditional Enterprise Content Management. AIIM calls this Intelligent Information Management (IIM).
Regardless of your industry, managing information intelligently requires the ability to find, store, and use information effectively and flexibly in order to get good results. It all boils down to: Finding the right information when you need it. Storing important information in a secure and compliant way. Using that information in ways that matter.
Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
We hear a lot about "Agile" as a way to manage change and spur innovation. But what exactly is Agile? And how can we use it to make a difference? That was the topic of our AIIM On Air interview with Darrell Rigby. Darrell leads Bain & Company's Global Innovation and Agile practices and is the co-author of "Doing Agile Right." He's a frequent speaker and writer on innovation and Agile, and has appeared on CNBC, CNN, and Bloomberg, and has had his research published in Harvard Business Review, the Wall Street Journal, and the Financial Times.
Despite the proven operational improvements to be gain by going paperless, paper is still prevalent in too many core business processes today including loan applications, insurance claims, and customer onboarding. After last year's mad dash to accommodate distributed workers and work places, the reticence to digitize paper processes is decreasing. 70% of AIIM survey respondents indicate that they plan to expand their efforts to encourage and support more digitally-born documents this year. And, 41% said they plan to fully embrace electronic forms. In today's post, we'll take a holistic look at eliminating paper from your business processes by exploring: The Benefits of Paperless Processes How Today's Organizations Are Prioritizing Key Considerations for Getting Started Steps to Eliminate Paper
In both our personal and professional lives, the amount of information we deal with on a daily basis is growing exponentially. At the same time, the variety of this information is evolving -- audio files, video files, and more. The cummulative effect? Information Chaos! For many organizations, information is largely viewed as an achilles heel that must be tamed and controlled. Efforts to do so have largely been focused on reducing cost and risk. However, if information is the currency that fuels digital transformation, organizations cannot continue down the path of viewing information management decisions solely through a tactical cost-minimization filter. In a digital age, the everyday decisions that organizations make about information must become strategic business decisions and must also consider information as a strategic enabler.
We've all been there, adding in our personal information online to complete a form, make a purchase, or sign up for an offer, and before we click the submission button, we think, "Is this information safe? How might it be used?" We ask ourselves these questions more and more as we continue to grow and expand our online experiences using our personal information. But, whether we realize it or not, it's more than just a matter of safety. As you'll discover in this post, this exchange of information can also be a matter of ethics.