The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Archiving | Enterprise Content Management (ECM)
Today customers, partners and internal stakeholders demand web access to accurate, timely, and pertinent business information. Driven by competitive pressure to continually improve the customer experience, organizations are enhancing their online, self-service model of customer interaction. The ability to promote seamless online information availability and react promptly to in-person or telephone customer service requests not only provides a marked competitive advantage, but can dramatically reduce operational costs.
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Document Management | Enterprise Content Management (ECM)
Capturing and storing digital assets for your organization with an ECM or DM solution is only the first step. Now you need to leverage those digital assets to drive revenue and cut costs further. So here is your checklist for making technology choices to complement and future-proof your ECM or DM implementation.
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Outsourcing is an unparalleled strategy that enables businesses to focus on their core business needs and better serve their customers. It’s also an effective way to build a culture capable of adapting to change at a moment’s notice. Today, many companies are reviewing their operations in-depth to understand their true core competencies and determine what processes to outsource to become more efficient.
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I'm on vacation this week on the Outer Banks of North Carolina in a little town called Buxton at the tip of Hatteras Point. As a result, I've had a lot of time to ride my bike and sit on the beach and watch the waves and wait for some Enterprise 2.0 Vacation Epiphanies. And as strange (and nerdy) as it may seem, I've actually had a few (epiphanies, as well as beers).
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I'll be taking a bit of vacation over the next two weeks, so I thought I would take the opportunity of highlighting a few books on my Summer reading list. One of the good things about using a Kindle or Kindle on an iPad for reading is the ability to use highlights to create a running summary of a book's highlights. Even better is that these highlights are aggregated across ALL readers. So in effect, any book can have a built-in summary, generated by the wisdom of the crowds - pretty cool stuff. So in my vacation posts, I'll highlight a few books I've enjoyed recently and some Kindle-generated excerpts to give you a snapshot of the contents.
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I'll be taking a bit of vacation over the next two weeks, so I thought I would take the opportunity of highlighting a few books on my Summer reading list. One of the good things about using a Kindle or Kindle on an iPad for reading is the ability to use highlights to create a running summary of a book's highlights. Even better is that these highlights are aggregated across ALL readers. So in effect, any book can have a built-in summary, generated by the wisdom of the crowds - pretty cool stuff. So in my vacation posts, I'll highlight a few books I've enjoyed recently and some Kindle-generated excerpts to give you a snapshot of the contents.
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