Information Management Blog

The AIIM Blog

Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.

Mark Diamond

Mark Diamond is the founder and CEO of Contoural, the largest independent provider of information governance, privacy, and AI governance strategic consulting services. He and his firm work with more than 30% of the Fortune 500 in addition to many mid-sized companies, public sector, and nonprofit organizations. As an independent provider, Contoural neither sells products nor takes any referral fees. Mark welcomes discussion and debate on this and other topics. Email him at markdiamond@contoural.com.

Blog Feature

Artificial Intelligence (AI)  |  Electronic Records Management (ERM)  |  Machine Learning

Why We Can’t Use Machine Learning to Automatically Classify All Records

It sometimes feels like the battle for control of unstructured data is being won by the forces of employee document hoarding and data over-retention. The unchecked growth of files, emails, and other content drives up online storage costs, undermines privacy-driven data minimization efforts, increases eDiscovery risks and expenses and, perhaps most importantly, chokes employee productivity and collaboration.

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