The AIIM Blog - Overcoming Information Chaos

Petra Beck

Petra Beck is a senior analyst in the Infosource Software division, where she is responsible for analyzing the global Intelligent Capture and Intelligent Document Processing markets. Petra has over 25 years of experience in the Information Management market. Prior to joining Infosource Mrs. Beck held various global positions in the industry leading business research, divisional and corporate strategic planning as well as thought leadership functions. Petra Beck holds a degree in Business Administration and had multi-year assignments in the US, UK, and France.

Artificial Intelligence (AI) | Change Management

The Side Door of AI Adoption: Polarization, Shadow AI, and the IM Imperative

By: Petra Beck September 3rd, 2026

The conversation that inspired this article started with an observation: Generative AI (GenAI) is polarizing people in a way that no other technology in recent memory has. Some associate GenAI with the acceleration of business processes, the empowerment of knowledge workers, and a fundamental shift in how knowledge work gets done. Others see a negative impact on customer experience, increasing environmental damage, and a general loss of human control.

AI Readiness Starts with Work Redesign, Not Tool Adoption

By: Petra Beck July 16th, 2026

Many organizations have taken the initial steps with GenAI: they have obtained licenses for LLM usage, have started pilots, and have a growing group of enthusiastic early users. Now they realize that the harder step is turning those pilots into business value. That is where many initiatives stall, because the underlying work has not been redesigned to fit the technology.

14 Steps to a Successful ECM Implementation

Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.

Artificial Intelligence (AI) | Intelligent Document Processing

AI, Information, and the Environment: Balancing Automation and Sustainability in the Age of GenAI

By: Petra Beck April 22nd, 2025

Earth Day 2025: Intelligent Information Management and Its Growing Power Requirements Earth Day is an excellent opportunity to pause and reflect on our power needs in our private lives and businesses, particularly the growing and changing needs triggered by Generative AI (GenAI) technologies.

The Environmental Impact of Information Management

By: Petra Beck April 22nd, 2024

April 22nd marks the annual Earth Day, where earthday.org, jointly with many organizations, mobilize volunteers to drive education and elevate awareness, highlight governance efforts and conduct cleanup efforts.