The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Change Management Principles Why do so many organizations struggle with implementing change? Is it bad tactical plans? Poor strategy? A lack of focus from senior leadership? Many times, it boils down to people – the human side of change. Careful consideration and planning for your company’s culture, values, people, and behaviors could help separate your project from the majority that fail. An intimate understanding of the human side of your change can be achieved through Change Management. Today we're going to look at the principles of Change Management as they are covered in AIIM's training. Some excerpts from the training will even be used to help in explaining these principles.
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Sometimes, change is natural. The caterpillar changing to a butterfly, the tadpole changing to a frog – these types of changes happen all the time in nature. Yet, change in business can feel anything but natural. And it’s not just at your place of business. According to McKinsey research, “nearly 70% of change programs fail to achieve their goals, largely due to employee resistance and lack of management support.” That’s a powerful stat. It tells us not only that most change projects fail; it even gives us insight into why. It’s the people side of change.
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Change is hard, but not impossible. Understanding how change works, considering how people will react to change, and planning a thoughtful roll-out are all ways to ease the burden of change. It’s a practice called Change Management, and for organizational change, it can be your key to success. It’s also important to recognize that not every change situation can be managed in the same way. An important first step in enacting change is to understand which type of change your change management project falls under. In organizations, change can be grouped into two broad categories – transformational and transitional.
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How Do I Know I Need Change Management? The funny thing about Change Management is that it’s one of those things that you probably don’t know exists until you need it. Yes, I know that’s an odd thing to say, but hear me out on this. With change management, here’s a very common scenario leading to awareness.
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Some people are hyper-technical, and they can be intimidating if you don’t feel technically minded. It can feel like you’re not even speaking the same language as they seem to bury you in TLAs and FLAs (Three-Letter Acronyms and Four-Letter Acronyms). Information professionals can communicate with their technical colleagues – even when they’re not that technical.
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You still must get things done. The organization needs to make changes to adapt to a more turbulent world. However, how do you accomplish change when the organization’s change capacity is used coping with COVID-19? Learn why change management skills are more critical now than ever.
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