The AIIM Blog

Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.

Blog Feature

Information Governance  |  Intelligent Information Management (IIM)

Extreme Information, Surviving a Derecho, and Cleaning Out My Mother-in-Law’s House

Those of you who have been following this blog for some time know of my tendency to "find" information management "lessons" in everyday experiences (witness, for example, my post on Walgreens as a Process Revolutionary). Well, I've got to tell you, the past few days have been loaded with lessons on the challenges we face in the Era of Extreme Information.

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Intelligent Information Management (IIM)  |  Mobile

Becoming a Process Revolutionary: 8 Things Walgreens Did Exactly Right

My story begins with this series of pictures, taken 27 years ago. At the time, this seemed like a cool idea for a Mother's Day gift, and maybe one that would begin a bit of a tradition.

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14 Steps to a Successful ECM Implementation

Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.

Blog Feature

Intelligent Information Management (IIM)

The Six Imperatives Facing Information Professionals

1. Make Everything Mobile Redefine content delivery and process automation to take advantage of mobile devices and mobile workforces. Ubiquitous mobile computing is one of the underlying core drivers for Systems of Engagement and continues to shape the future of these systems.

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Capture and Imaging  |  Document Management  |  Enterprise Content Management (ECM)  |  Intelligent Information Management (IIM)

8 Things You Need to Know about Enterprise Capture

One of the things I talk about during my presentations is that while capture is a mature technology (i.e., it actually works as advertised), the capture market is still relatively immature. Specifically, while a relatively high percentage of user organizations are scanning to archive, relatively few are extracting data from images to doing indexing or metadata, even fewer are extracting data to drive processes, and still fewer have a true enterprise capture strategy.

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Blog Feature

Case Management  |  Intelligent Information Management (IIM)

Why Case Management Is So Important in the Mortgage Industry

If anyone wants to see why it is taking this economy so long to recover from the financial meltdown, here's my suggestion -- refinance your home, and then think a bit about what this one process says about the efficiency of information management and the legal and regulatory obstacles we have created around things that should be simple. And think about how utterly disconnected the people in the big white house, and the pretty white dome about 25 miles from here (of both parties) are from the reality of what actually creates economic value.

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Blog Feature

Intelligent Information Management (IIM)

5 Myths about Working with Information in the 21st Century

Myth #1.We'll all work fewer hours in the 21st century. Reality -- In the 1970s and 1980s, many writers -- such as Alvin Toffler in “Future Shock” -- mused that the increasing computing capability available to business and government was going to greatly reduce the work required to run our economy and society. We were told that in the twenty-first century, our biggest challenge would be to decide what to do with all our leisure time!

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