The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
The fourth in my series of six issues relative to getting rid of paper focuses on what I call Cloud Craziness. See also… Paperless Dilemma No. 1 – Paper Persistence Paperless Dilemma No. 2 – Legal Limbo Paperless Dilemma No. 3 – Input Irregularity As many readers know, I usually view cloud and mobile as the twin steroids of business disruption, so let me start with mobile and then shift to the cloud.
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The third in my series of six issues relative to getting rid of paper focuses on what I call Input Irregularity. See also… Paperless Dilemma No. 1 – Paper Persistence Paperless Dilemma No. 2 – Legal Limbo The issue of “Input Irregularity” has plagued organizations for years – How do I make sense of all the different forms of customer communication bombarding my organization?
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
The second in my series of six issues relative to getting rid of paper focuses on what I call Legal Limbo. See also… Paperless Dilemma No. 1 – Paper Persistence One of the things that surprises me a good deal in doing seminars around the country on content management is that many people still do not quite understand that, in most instances, scanned documents are legal replacements for paper. We have had the E-Signature Act for probably 10 years now, and yet printing paper in order to assign signatures is still a very common practice.
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One would think after 20 years of talking about paperless offices that we would have made more progress than we have. The truth of the matter is that while paper consumption -- and paper infused processes -- are decreasing, the rate of decline is still somewhat slow. Here is a rather telling question that we asked in our most recent paper wars survey. How is the consumption of paper and/or the number of photocopies in your organization changing? For 56%, it's increasing or staying the same, and it's only decreasing for 44%.
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I was looking through the initial results of our new Paper Wars: An Update from the Battlefield report and the following data point caught my eye:
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Fighting the paper invasion is a constant battle for many organizations. Scanning paper records to keep down the sprawl of file cabinets and archive shelves has been common practice for many years. But, what about the hundreds of thousands of external paper documents that pour through the door every day and bog down our active business processes? They create more problems than paper records – slowing down response, restricting access, and making additional demands for re-keying, copying, and filing. Yet, the progress being made towards paper-free processes is very slow. Most organizations have yet to address more than 5% of the possible processes that could be given the flexibility, visibility, and efficiency that are characteristic of electronic workflows. In this research study, we look at the reasons for this poor progress, measure the adoption of digital mailrooms, chart the progress of mobile capture, and show which processes are the most effective for paper-free working. Below are the key findings from this research project - Winning the Paper Wars
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