Information Management Blog

The AIIM Blog

Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.

Chris Foley

Chris Foley is the Director of Foley Business Consulting Pty Ltd. He serves as the Data and IM Lead for The Salvation Army in Australia, a role which allows him to contribute his varied professional experience for a social purpose. His career highlights have included school teaching (including a period working in a Toy Museum), a small business owner and independent IM consultant, and as a presenter at IM industry conferences. He is an active member of AIIM and RIMPA Global, and holds university degrees in Information Management, Education, History and Social Sciences.

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Archiving  |  Digital Transformation  |  Intelligent Information Management (IIM)  |  Retention

Wrestling with the Paper Mountain: A Real-World Information Challenge

Discovering What We Actually Have At The Salvation Army Australia, we're facing what I call the "Paper Mountain" - we have this paper mountain, and we don't know what's in most of it. We don't know whether it helps us, whether it hurts us. We know it costs us money every year to store it, but we don't know what's in it.

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Intelligent Information Management (IIM)

From Passive Collection to Process Integrity: How Information Management Has Changed

The Early Days: When We Just Collected Everything When I first joined the information management industry some 25-30 years ago, there was an assumption that information was simply what the business did. They produced it, we trusted it, and our job was to collect it. We never really questioned the information - we just collected it.

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14 Steps to a Successful ECM Implementation

Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.