The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Archiving | Digital Transformation | Intelligent Information Management (IIM) | Retention
Discovering What We Actually Have At The Salvation Army Australia, we're facing what I call the "Paper Mountain" - we have this paper mountain, and we don't know what's in most of it. We don't know whether it helps us, whether it hurts us. We know it costs us money every year to store it, but we don't know what's in it.
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Information Governance | Retention
It’s funny how corporate leaders get serious about information governance right after their company has been hit with a lawsuit or regulatory action. OK, it’s not funny at all. But that’s usually when many executives decide it's time to implement information governance and in particular, document retention. We’re here to advise you to not put off having a defensible retention program in place long before any legal action occurs.
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Electronic Records Management (ERM) | Retention
What happens when information comes to the end of its lifecycle and no longer remains relevant, useful, or valuable? Or, what about when a record’s retention schedule comes to an end? If we keep everything forever, we’ll quickly run into issues like storage costs and other negatives like findability and increased risks. There’s a better way - read on as we explore the importance of Disposition.
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This is perhaps one of the most-asked questions in all of records management. Too often I hear one of two, equally bad answers: Keep Records for Seven years: This seems to be the de facto answer, especially for financial services records. As near as I can tell, this comes from the U.S. Internal Revenue Service rules around when they can audit individual and corporate tax returns. If you've heard another original story for why we should keep all records for seven years, please share, and I'll update this post. Keep Records Forever: This generally is presented as one of four arguments: Just in case we get sued (or for some other legal reason) There's gold in them thar records! Analytics! AI! BIG DATA!!! Storage is cheap, figuring out what we can get rid of is not. Storage is cheap, penalties for getting rid of records inappropriately aren't.
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If your organization is like just about every other organization on the planet, you likely have some degree of an information management problem. Most likely, you create too much information, and you keep too much of it for too long. This causes enough problems by itself, but when you then add to the pile all the redundant, obsolete, and trivial (ROT) information you have in your systems, on your file shares, and in every other possible location, it’s a real nightmare. And it’s expensive – in terms of storage costs, in time to find information, in resources, and, sometimes, in fines and legal penalties.
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Allow me to introduce you to Wendy McLain, Manager of Enterprise Content & Records Management at Valero. Valero is a publicly-traded international oil and gas company, with revenue in the billions of dollars. Wendy will be presenting at The AIIM Conference 2018. Her session is called "How We Learned to Love Event-Based Retention: A Valero Energy Case Study in Records Management." I thought this would be a great time to catch up with Wendy and ask her some questions.
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