The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Electronic Records Management (ERM) | Enterprise Content Management (ECM) | Sharepoint and Office 365
1. Determine SharePoint’s role in the organization. For some companies, SharePoint is the chosen collaboration and social networking engine, where all collaborative content resides in SharePoint. For others, SharePoint is more of an end-user experience and Intranet platform. If you are implementing SharePoint with another ECM solution, it's critical to identify what role SharePoint will truly have in your organization to ensure proper planning for the implementation. There are several features within SharePoint that need to be taken into consideration before you implement. For example: What aspects of the Microsoft Office integration are or will be deployed? What areas of overlap exist between SharePoint and the ECM solution? Will SharePoint be the primary access point for all content or one of multiple access points? What vendor integration capabilities are provided? How does SharePoint fit into the corporate records management program? The more that can be identified before the deployment, the lower the implementation costs will be. The project charter should identify the reasoning behind the decision to combine the technologies.
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Hailed as the way in which we can breathe life into our static, paper documents, Optical Character Recognition (OCR) has made strides in the recent decades – becoming a staple module in just about every software package managing documents - From Nuance’s PaperPort to EMC’s Documentum. OCR itself can mean various things. Wikipedia offers this definition: "… the mechanical or electronic translation of images of handwritten, typewritten or printed text (usually captured by a scanner) into machine-editable text (2008)." While many estimate the accuracy levels for OCR engines can reach 98 or 99 percent, it has been my experience this is very difficult to achieve in most commercially-available software suites for the small-to-medium businesses (SMBs). Many variables can affect the accuracy levels of output, ranging from document condition to readability.
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Electronic Records Management (ERM) | Enterprise 2.0 | Enterprise Content Management (ECM)
The following intelligent information management benchmarking statistics are drawn from AIIM's own independent research:
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Enterprise Content Management (ECM)
Too often, an ECM delivery organization is driven to focus on ECM application features and delivery dates. This imbalanced behavior results from the all-powerful project schedule, senior management edicts, and business community pressures. To keep a balance of tactical and strategic objectives, common-sense operating management principles tuned for ECM shared service organizations should be part of a manager’s monthly accomplishments list.
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Enterprise Content Management (ECM)
In a recent study conducted by AIIM, the participants were asked, “Which 3 of these typical problems have affected your organization’s document or records management implementation?“ The top response was "Underestimated process and organizational issues" (40+%). This indicates that these users did not follow a process-centric approach to understand how end-users utilized the documents in the process. The following is an eight-step methodology to minimize this problem.
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