The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Enterprise Content Management (ECM)
In our first post on the future of content management - Defining the Future of Content Management: Evolution of an Industry - we talked about the changes that have swept through the content "space" (going all the way back to microfilm), the acceleration of those changes over the past few years, and voiced the opinion that the "ECM" term has started to feel a bit tired.
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Enterprise Content Management (ECM) | Intelligent Information Management (IIM)
We recently convened an AIIM Board Task Force to think about the evolution of content management, and more specifically, how we define and talk about this industry and AIIM’s role in it.
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
In many organizations, existing SharePoint deployments are broad but not very deep when it comes to integration with core business processes, especially those that are transactional and complex. While most of those organizations have goals or formal plans to make additional investments in this direction, the entrance of SharePoint 2013 and Office365 into the mix have interrupted some of these plans. Companies now find themselves having to make even more complex and future-looking plans about moving to the cloud. People want to know -- what should you do next if you already have a SharePoint 2003, 2007, or 2010 on-premises deployment? What are leading companies doing today? What are the mistakes to avoid? What issues should you be considering? How do you convince your manager to move forward?
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Yahoo, Best Buy, and other innovation-hungry businesses are rethinking the value of remote work in their organizations. But everyone can’t work face-to-face all the time; social collaboration platforms are being called upon by a growing number of organizations to fill this gap. But there’s a difference between having social tools in place and actually using them to accelerate innovation and change within an organization. Companies need to get their teams to move beyond “Facebook” social connections and get down to business with these investments.
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It’s always been a given: the sooner you convert a paper document into an electronic image, the faster, more accurately, and less expensively you can process it. Obvious though it may have been, over the 20+ years I’ve been in this business it’s not been an easy insight to act upon. In the era of MFPs (multifunction peripherals), mobile phones and, more importantly, mobile data plans, it’s easy to forget how tentative data connectivity was even a short time ago. Even in a commercial setting, banks with branches, insurers with independent brokers, in fact, any organization with far-flung activities, all had big concerns about wide-area bandwidth. Scanning of documents and sending them “over the wire” from remote locations was seen as a luxury. That perspective is changing – fast.
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Business Process Management (BPM) | Process Automation
While document scanning and document management technologies and services successfully eliminate paper problems, it’s workflow automation that generates the greatest return on investment because this is where business processes are truly streamlined. This is a guide for how to ease the pain of document-intensive business processes with workflow automation in a way that maximizes ROI, generates some quick wins and can lead to higher profitability and perhaps even competitive advantage.
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