The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Business Process Management (BPM) | Process Automation
Know Your Business. It is extremely difficult to be a good Business Process Engineer (BPE) if you don't understand your native business processes. Take the time to understand the real needs of business users and the enterprise as a whole before jumping in to automating workflows and deploying sexy on-line forms and task queues. Do not - I repeat Do Not - mention specific technologies. Listen, listen, listen, and then listen some more! You'll thank me later.
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