Business Process Management (BPM)  |  Process Automation

8 Things You Need to Know About Workflow & Business Process Engineering

By: John Mancini July 6th, 2009

Know Your Business. It is extremely difficult to be a good Business Process Engineer (BPE) if you don't understand your native business processes. Take the time to understand the real needs of business users and the enterprise as a whole before jumping in to automating workflows and deploying sexy on-line forms and task queues. Do not - I repeat Do Not - mention specific technologies. Listen, listen, listen, and then listen some more! You'll thank me later.