Information Management Blog

The AIIM Blog

Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.

Blog Feature

Business Process Management (BPM)  |  Collaboration  |  Project Planning

How to Foster Collaboration in your Workplace

Sometimes a little too much of a good thing can be a bad thing. An overabundance of motivation can lead to stress, fatigue, and burnout. According to the Harvard Business Review, the majority of managers now spend over 85% of their work time checking emails, checking up on meetings, connecting with people over the phone, and checking their phones for important, work-related updates. This is a staggering 50% jump in just a decade’s time. Clearly, we need better ways to manage time.

Read More

Blog Feature

Business Process Management (BPM)

The Quality Coach, Developer’s Friend, Product Owner’s Helper and All-Round Great Quality Engineer

As a project manager that specializes in digital software products, I will let you in on a secret about a new role, a new type of person that is emerging in the ranks—and it’s all good news for your project. This particular role actually inspired this series of articles about new roles that were emerging in the project life cycle due to digital disruption. The previous articles in this series are: The Servant Leader, Team Doctor, Technically-Comfortable Agile Project Manager The Connected, Inspired, Hands-on Project Sponsor – Leading the Digital Charge The Emergence of the Elusive Digital Unicorn As a project sponsor or agile project manager, you should definitely be on the lookout for this person, because if you can find them and secure them for your team, you will have given yourself a much-needed advantage in ensuring you ship a quality product. The person is the new type of QA engineer.

Read More

14 Steps to a Successful ECM Implementation

Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.

Blog Feature

Business Process Management (BPM)  |  agile

How Agile Improves Company Culture

Agile project management is an effective way to manage complex projects. Why is agile so well-suited for long, complicated projects? The agile mentality underscores the importance of communication, collaboration, and continuous improvement. Agile project management is truly an amazing framework that has successfully transformed lagging organizations. Making coworkers feel more connected and engaged with each other and the project means ideas are more easily exchanged and improved upon. Teams are more cohesive, flexible, and adaptive, creating a company culture that fosters growth on every level.

Read More

Blog Feature

Business Process Management (BPM)  |  Digital Signatures  |  Information Management

Creating Magic Moments for Your Customers with Intelligent Business Processes

Content, documents, and information are at the center of all organizations, of all sizes, and in all industries. But once your clients need to review, approve, sign a document, or receive some information— efficiency is key. That is when you need your organization and processes to shine. Allen Bonde, an analyst at Forrester, defines “The Magic Moment” as the moment of communication between your organization and your customer. At that moment, they are reminded of the power of story-telling, relationship-building, and creating lasting impressions. One of the most significant benefits of creating Magic Moments is the improvements companies see in their customer retention. The real question is, what can your organization do to achieve this Magic Moment? The easiest place to start is with your customer-facing business processes. Intelligent processes are key to creating a Magic Moment and that is where the digital transformation of your content and information can help.

Read More

Blog Feature

Business Process Management (BPM)  |  CRM  |  Enterprise Resource Planning (ERP)

A Six Pack of Content on HR, CRM and ERP

I've been working on a project over the past few weeks focused on the role that content plays in core business processes, specifically Human Resources (HR), Customer Relationship Management (CRM), and Enterprise Resource Planning (ERP).

Read More

Blog Feature

Business Process Management (BPM)

The Servant Leader, Team Doctor, Technically-Comfortable Agile Project Manager

“Ideas are a commodity. Execution of them is not”-Michael Dell.

Read More