The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Artificial Intelligence (AI) | Automation | Intelligent Information Management (IIM) | Process Automation
Many organizations have taken the initial steps with GenAI: they have obtained licenses for LLM usage, have started pilots, and have a growing group of enthusiastic early users. Now they realize that the harder step is turning those pilots into business value. That is where many initiatives stall, because the underlying work has not been redesigned to fit the technology.
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Intelligent Document Processing | Intelligent Information Management (IIM) | Process Automation
Forward-thinking organizations seek technologies that streamline operations, reduce errors and improve productivity. One such technology is intelligent document processing (IDP), powered by artificial intelligence (AI). In this blog post, I’ll define intelligent document processing (IDP) and outline some key benefits of IDP. We will also explore how AI-driven IDP enhances efficiency, accuracy and operational effectiveness while reducing errors and costs.
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Artificial Intelligence (AI) | Process Automation
On October 1, 2024, at the AIIM Information and Data Leadership Symposium in Arlington, VA, I had an enlightening conversation with Alan Pelz-Sharpe, Founder of Deep Analysis. Our discussion centered on a crucial question: What should your organization's information management technology stack look like in 2025 to maximize the benefits of AI and process automation?
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Artificial Intelligence (AI) | Automation | Intelligent Information Management (IIM) | Process Automation
Since the earliest forays into optical character recognition (OCR) by Ray Kurzweil in the early 1970s, software developers have been on a mission to teach computers how to do the paperwork for us. What if the computer could replace the interminable number of hours needed each day in offices around the globe for humans to read documents, understand the meaning, and extract the right data for the next step in a work process? What if the computer could also do the data entry?
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There are still many organizations that could benefit from the adoption of process automation technologies like Business Process Management (BPM), Robotic Process Automation (RPA), and Case Management. In fact, according to AIIM research, the overall adoption of these technologies is around 30-40% of organizations, skewed toward larger organizations with more than 1,000 employees. That leaves roughly 60-70% of organizations that make up potential users. To help these potential users, we surveyed experienced users of BPM, RPA, and/or Case Management technologies for their best advice for getting started.
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The volume, velocity, and variety of information that most organizations need to manage, store, and protect now exceeds their ability to even marginally keep pace manually. This rising tide of information requires thoughtful strategies for automation to leverage its true power. To see what really drives the push to automation, AIIM surveyed over 260+ information professionals (click here to get a Free copy of the report). Here’s a look at why the AIIM Community cares about process automation.
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