The AIIM Blog

Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.

Blog Feature

Business Process Management (BPM)

Digitize Everything That Moves or Risk Revenge of the Cranky Old Man

We've all done it. Admit it. Tearful confessions are the first step to forgiveness. And an appearance on Oprah. No, not sex, drugs, or rock-n-roll. I'm talking about pulling rank on the IT people, coming in with a great idea you thought of over the weekend, and convincing everybody to roll it out as quickly as possible. To push out that new "System of "Engagement" and damn the torpedoes, full speed ahead.

Read More

Blog Feature

Business Process Management (BPM)  |  Paperless Office

Eliminating Paper from Processes Improves Customer Response Times by 300%

Today we released a new industry watch research paper, titled “The Paper Free Office - Dream or Reality.” The research finds that removing paper from business continues to be challenging, despite data that shows significant responsiveness and productivity gains in customer service when paper-based bottlenecks are eliminated from business processes.

Read More

14 Steps to a Successful ECM Implementation

Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.

Blog Feature

Business Process Management (BPM)  |  Document Management

8 Reasons Why E-forms Can Transform Your Business

When most people think of e-forms, they think of a fillable PDF that is printed, signed, and either scanned for emailing, faxed, or – heaven forbid – mailed. Whichever scenario you conjure up, a fillable PDF is not a “true” electronic form and cannot provide companies with an integrated solution to streamlining and automating key business processes. Here are eight ways in which “true” electronic forms can transform your business. This is especially important, since according to Gartner, 85% of business processes rely on forms.

Read More

Blog Feature

Business Process Management (BPM)  |  Compliance  |  Privacy

8 Benefits of a Digital Mail Process

Read More

Blog Feature

Business Process Management (BPM)  |  Electronic Records Management (ERM)  |  Enterprise Content Management (ECM)

7 Reasons to Take Advantage of AIIM Certification Programs

By now, you’ve undoubtedly heard about AIIM’s certificate courses in Enterprise Content Management (ECM), Electronic Records Management (ERM), Business Process Management (BPM), and Modern Records Management, which lead to the AIIM Specialist and Master designations. And of course, the Certified Information Professional (CIP) certification, which sits across all four. If you haven’t completed at least one certificate program yet, here are seven reasons why I wholeheartedly recommend you doing so!

Read More

Blog Feature

Business Process Management (BPM)  |  Business Process Outsourcing (BPO)  |  Enterprise Content Management (ECM)

8 Things You Need to Know about Mergers and Acquisitions in the ECM, BPM, & BPO Technology Sector

Read More