The AIIM Blog

Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.

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Case Management  |  Intelligent Information Management (IIM)

Why Case Management Is So Important in the Mortgage Industry

If anyone wants to see why it is taking this economy so long to recover from the financial meltdown, here's my suggestion -- refinance your home, and then think a bit about what this one process says about the efficiency of information management and the legal and regulatory obstacles we have created around things that should be simple. And think about how utterly disconnected the people in the big white house, and the pretty white dome about 25 miles from here (of both parties) are from the reality of what actually creates economic value.

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Intelligent Information Management (IIM)

5 Myths about Working with Information in the 21st Century

Myth #1.We'll all work fewer hours in the 21st century. Reality -- In the 1970s and 1980s, many writers -- such as Alvin Toffler in “Future Shock” -- mused that the increasing computing capability available to business and government was going to greatly reduce the work required to run our economy and society. We were told that in the twenty-first century, our biggest challenge would be to decide what to do with all our leisure time!

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14 Steps to a Successful ECM Implementation

Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.

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Intelligent Information Management (IIM)

Reflections on the Blessings of Ubiquitous Connectivity

I just got back from vacation. We go to perhaps the most boring place in the world for vacation, but that's how I like it. The place is called Buxton, NC, on the beach at Cape Hatteras. Whenever they give hurricane directions, they always refer to our beach. In thinking about the 30 years we've spent at this strange location, it occurs to me that my time at the beach has been characterized by three main phases - phases that map directly to the revolution going on in information management.

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Electronic Records Management (ERM)  |  Enterprise Content Management (ECM)  |  Intelligent Information Management (IIM)

5 Myths about Records Management

Myth # 1. Records Management starts when the boxes of files go offsite. Reality: Records Management is a discipline that starts when a record – paper or electronic – is actually created. By waiting until a record is no longer active to begin tracking its movement and access, companies are missing an opportunity to make the record accessible, authentic, and reliable. These characteristics of a record are required by the courts and government auditors. So if you don’t recognize this early on, you face a “pay me now or pay me later” scenario if your company becomes involved in litigation and has to gather responsive materials. In “pay me now,” you take the necessary time to manage records correctly throughout their lifecycle. In “pay me later,” you spend significantly more time and expense gathering case-related materials with a greatly increased risk of incurring penalties and sanctions.

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Intelligent Information Management (IIM)

New Geoffrey Moore White Paper on The Future of Enterprise IT

AIIM has published a new white paper by Geoffrey Moore (of Crossing the Chasm fame) on the future of Enterprise IT.

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Intelligent Information Management (IIM)

A History of Enterprise IT in One Slide

I just got back from keynoting a very stimulating Kofax conference in Barcelona. 500+ people and an awful lot of energy in the room. Plus it didn't hurt that the event was in Barcelona, which is just a terrific city. One of the slides I used seemed to attract a fair amount of attention, so I include it here. I call it my "history of Enterprise IT in one slide" slide so I thought I would share it with my blog readers.

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