The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
AIIM Community | Artificial Intelligence (AI) | Change Management | Intelligent Information Management (IIM)
The Sales Lesson Behind "We've Always Done It That Way" When I was out selling, my favorite phrase to hear from a prospect was, "but we've always done it that way." Every time somebody said it to me, I knew I had a sale. Because their eyes would light up the moment they saw something they hadn't seen before, and that phrase was really just a person standing at the edge of change, waiting for someone to show them what was on the other side.
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Artificial Intelligence (AI) | Intelligent Information Management (IIM)
As the Immediate Past Chair of AIIM, I have watched our industry rename and reinvent itself a couple of times. We went from the Association for Information and Image Management to the Association for Intelligent Information Management. Most recently, we rebranded our events as the AI+IM Global Summit and AI+IM regional events.
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Artificial Intelligence (AI) | Information Governance | Intelligent Information Management (IIM)
Information professionals don't make judgments about the value of data. We make judgments about the tools used to manage information, what information can be used for, and who should have access. Those judgments rest on laws, standards, and policies, not on gut instinct. That's the job of information professionals. It was our job before generative AI and still the job now that a growing share of the current conversation about AI safety is really a conversation about access and oversight.
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Artificial Intelligence (AI) | Intelligent Information Management (IIM)
Social media has been abuzz this week about Anthropic's announcement about its approach to marking AI-generated content, and we wanted to follow up with what this may mean for information professionals.
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Artificial Intelligence (AI) | Automation | Intelligent Information Management (IIM) | Process Automation
Many organizations have taken the initial steps with GenAI: they have obtained licenses for LLM usage, have started pilots, and have a growing group of enthusiastic early users. Now they realize that the harder step is turning those pilots into business value. That is where many initiatives stall, because the underlying work has not been redesigned to fit the technology.
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Certified Information Professional (CIP) | Intelligent Information Management (IIM)
If you work in data and information management, data and information governance, IT, or compliance, you've probably noticed that the certification landscape has gotten crowded. There's a credential for almost everything these days, which makes it a fair question to ask: why are there certifications specifically focused on information management? What makes information different enough to warrant its own body of knowledge, its own exam, its own professional community?
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