The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Artificial Intelligence (AI) | Intelligent Information Management (IIM)
People ask me what keeps me excited about information management. It's a fair question—on the surface, organizing records and managing data systems doesn't exactly scream "thrilling career." But here's what they're missing: we're right in the middle of one of the most transformative periods in the history of information work. And information professionals? We're positioned to be the heroes of this story.
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Artificial Intelligence (AI) | Information Governance | Intelligent Information Management (IIM)
I have been reflecting on the evolving role of Information Management (IM) in modern organizations, also reflecting on the company I currently work for as IT Manager Enterprise IM, and one idea keeps coming back to me:
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Intelligent Information Management (IIM)
I get asked this question a lot: "How do I transition into information management?" People seem to expect a complicated answer—a specific degree requirement, years of prerequisite experience, or some secret formula. But my advice is actually pretty simple: just try it. Okay, let me unpack that a bit more.
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Information Governance | Intelligent Information Management (IIM)
I recently finished Unreasonable Hospitality by Will Guidara, the restaurateur behind Eleven Madison Park. On the surface, it's a book about running a successful restaurant business. But really, it's about what happens when you commit to making people feel seen, valued, and cared for. Those lessons apply across sectors. For information management professionals, I think the book points to something we don't talk about enough: the need to be intentional. Intentional about the work we do. Intentional about the teams we build to do that work. And intentional about how we communicate our value.
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Information Architecture | Information Governance | Intelligent Information Management (IIM)
We talk constantly about data access in information management. People need access to data. Systems should provide access. Access, access, access. But here's what we don't talk about enough: the actual user experience of getting to that data.
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Artificial Intelligence (AI) | Capture and Imaging | Compliance | Intelligent Document Processing | Intelligent Information Management (IIM)
Something interesting showed up in our recent 2025 AIIM Industry Watch report, and I can't stop wondering about it. When we looked at how practitioners view information management's future importance, we found a notable shift. In 2024, 72% of respondents believed IM would become more important in the next 12 months. In 2025, that number dropped to 48%. At first glance, that might look like a warning sign. I don't think it is.
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