Become a Member
Become a Member

Information Management Blog

The AIIM Blog

Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.

Paul Carman

Paul Carman is a veteran of the information management industry with nearly five decades of experience. He began his career in sales with Eastman Kodak and went on to hold senior sales and marketing roles across the sector, working with organizations ranging from Fortune 500 companies to early-stage startups. He served on the AIIM Board of Directors, including as chair of the association, and was President and CEO of the International Information Management Congress (IMC), which served members across Europe, the Middle East, and the Asia Pacific region. He helped facilitate the merger of IMC into AIIM in 2000. Today, Paul leads Xamcor, where he focuses on mergers and acquisitions in the information management space, and serves as an adjunct professor teaching MBA marketing at Sage College. He has been a Fellow of AIIM since 1996 and received AIIM's Award of Merit in 2026.

Blog Feature

AIIM Community  |  Artificial Intelligence (AI)  |  Change Management  |  Intelligent Information Management (IIM)

The Things That Don't Change

By: Paul Carman October 15th, 2026

The Sales Lesson Behind "We've Always Done It That Way" When I was out selling, my favorite phrase to hear from a prospect was, "but we've always done it that way." Every time somebody said it to me, I knew I had a sale. Because their eyes would light up the moment they saw something they hadn't seen before, and that phrase was really just a person standing at the edge of change, waiting for someone to show them what was on the other side.

Read More

Blog Feature

Information Is Still the Cornerstone

By: Paul Carman October 1st, 2026

Why Information Still Matters More Than the Technology I've been in this industry since 1978, and I've watched the terminology change more times than I can count. Document management became content management. Content management became information governance. Now everybody's talking about AI. But underneath all of it, there's one word that hasn't moved: information.

Read More

14 Steps to a Successful ECM Implementation

Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.

All posts