The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Enterprise Content Management (ECM)
Many of you know that I really like the following diagram by Geoffrey Moore as a depiction of the changes that are going on within the content management space.
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These days, it seems like everyone is utilizing social technology on mobile, laptops, or tablets for their personal lives. But, how are these technologies affecting businesses? How are social technologies being integrated with existing business processes? We've taken the highlights from our "Social in the Flow" Industry Watch and turned them into a killer infographic. Check it out, and learn: The business drivers for social media. The relationship between social media and business processes. Social media's impact on records management. Social movers and shakers.
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Sometimes, buzzwords really ARE changing the world. The phrase “consumerization of IT” refers to the ubiquitous reality that the technology available OUTSIDE the enterprise is perceived as being more sophisticated, more user-friendly, delivered in a quicker time frame, and lower-cost than the technology INSIDE of the enterprise.
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With the explosive growth of mobile devices, smartphones and tablets in the hands of consumers and constituents, companies and government agencies are looking for ways to better engage their customers and improve or differentiate their services via the mobile device. Mobile capture technologies have emerged as preferred content and document entry points in support of use cases like customer onboarding, new account opening, expense management, request for services, or citizen benefit enrollment.
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Intelligent Information Management (IIM)
In an earlier post (2013 Predictions -- Systems of Record and Systems of Engagement -- What Comes Next?) I talked about the next steps in the "collision" between Systems of Record and Systems of Engagement. That got me thinking about all of the other "prediction" posts relative to technology. I have to admit; I love these posts. So following a quick recap of my own predictions re SoR and SoE, you will find 120 (yes 120) predictions from posts I found interesting. This, of course, is not to imply that I've found them all. Most likely not. So if you know of some I've missed, add the link in the comments, and I'll add them to the list. (Updates to the original post in italics.)
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Certified Information Professional (CIP) | Intelligent Information Management (IIM)
Technology has always been fast-moving, but it seems that there is a “perfect storm” of change right now. Cloud, mobile, social and big data are forces that create dramatic opportunities for improved business process, better employee collaboration and closer customer engagement. Meanwhile, content overload, security, litigation and compliance create huge potential risks for most organizations.
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