The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Yahoo, Best Buy, and other innovation-hungry businesses are rethinking the value of remote work in their organizations. But everyone can’t work face-to-face all the time; social collaboration platforms are being called upon by a growing number of organizations to fill this gap. But there’s a difference between having social tools in place and actually using them to accelerate innovation and change within an organization. Companies need to get their teams to move beyond “Facebook” social connections and get down to business with these investments.
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It’s always been a given: the sooner you convert a paper document into an electronic image, the faster, more accurately, and less expensively you can process it. Obvious though it may have been, over the 20+ years I’ve been in this business it’s not been an easy insight to act upon. In the era of MFPs (multifunction peripherals), mobile phones and, more importantly, mobile data plans, it’s easy to forget how tentative data connectivity was even a short time ago. Even in a commercial setting, banks with branches, insurers with independent brokers, in fact, any organization with far-flung activities, all had big concerns about wide-area bandwidth. Scanning of documents and sending them “over the wire” from remote locations was seen as a luxury. That perspective is changing – fast.
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Business Process Management (BPM) | Process Automation
While document scanning and document management technologies and services successfully eliminate paper problems, it’s workflow automation that generates the greatest return on investment because this is where business processes are truly streamlined. This is a guide for how to ease the pain of document-intensive business processes with workflow automation in a way that maximizes ROI, generates some quick wins and can lead to higher profitability and perhaps even competitive advantage.
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It’s no secret that the IT landscape continues to experience major shifts resulting from new and transformative technological advances in the mobile and cloud computing markets. The combination of mobile and cloud enables organizations to implement solutions based on their preferred and practical deployment model. Meaning, it’s no longer our way, it’s your way! The mobile + cloud value proposition undoubtedly has already had a profound impact on Enterprise Content Management (ECM) as it represents an opportunity for real-time capture, real-time delivery and real-time access to content. In the area of capture, the critical on-ramp to ECM, mobile/cloud allows organizations to further capitalize on the trend of capturing content at the point of origin resulting in significant cost savings, faster access to actionable data, reducing latency, and enhancing customer service. Capturing content at the point of mobile origin further extends these benefits as organizations are able to capture a broader range of critical content earlier in the business process.
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There is a frenzy around big data today. But beneath the froth and the hype is this underlying and undeniable fact: big data will change the world, if companies start looking beyond the hype of the technology to learn how to put big data to work. There are two important sides to the big data story that must be understood. Right now, the focus on big data is on the technology itself and the exploding opportunities for data scientists - the "Yin." What's missing from this equation is the "Yang" -- the people who put all of this big data to some sort of business use - “Data Entrepreneurs.”
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Electronic Records Management (ERM)
I recently did a webinar with Sue Trombley from Iron Mountain on the impact of the Obama Administration's records management initiative -- not just on the federal government, but on records management in general. The webinar was so much fun; I thought I would follow it up with a short series of questions with Sue. Here's the interview.
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