The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Capture and Imaging | Mobile | Paperless Office
The twin drivers for change in the Enterprise Content Management (ECM) world are mobile and cloud. Mobile technologies unlock access to content on the move, capture to cloud, capture to process, remote workflows, and cloud-based collaboration. But, with any change comes new challenges. There are still many issues to resolve between traditional back-office systems and new cloud and mobile solutions like hybrid options. How is mobile changing how you capture and create process-based content? Let's take a look at what the data is telling us:
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Capture and Imaging | Paperless Office
Organizations have been scanning paper into digital archives for a long time. The struggle to get rid of paper is not a new one. What's new is that "capture" can be so much more than just scanning paper - businesses can leverage this captured information and act on this knowledge. The focus of information capture is shifting from something that is often done after the fact (often for archiving purposes) to something that is done much closer to the point of information creation (largely for information entering from outside the organization) – as part of the launch of a business process. Below, we've compiled the statistics from AIIM's independent research study on capture and scanning that best illustrate this shift in focus.
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Capture and Imaging | Digital Transformation | Intelligent Information Management (IIM)
As we start to think about #AIIM15, I thought I would ask a number of our sponsors a few identical questions in order to get an understanding of how they see the future of our industry -- and let those of you attending start to think about your own questions to ask them in San Diego. Here are the three questions I'll ask: What are the three biggest challenges you see your customers facing while trying to “Embrace the Chaos”? What do you see as the three most important trends related to Information Management facing organizations over the next 18-24 months? What will be different in our industry two years from now? What are the three most important things attendees should know about your company?
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We’ve all been there. There’s a pile of cute, fluffy, wriggling puppies in a crate. You lift one out for a quick cuddle. It licks you. It loves you. In minutes you grow to love the puppy back. Looking up, you see the sign… “Free puppies.” OMG, it can’t get any better than this! The transaction is completed, and you are now the happy owner of a free puppy, with whom you are in love. As you are walking away, the puppy purveyor reminds you to “get it to the vet for its shots.”
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It’s always been a given: the sooner you convert a paper document into an electronic image, the faster, more accurately, and less expensively you can process it. Obvious though it may have been, over the 20+ years I’ve been in this business it’s not been an easy insight to act upon. In the era of MFPs (multifunction peripherals), mobile phones and, more importantly, mobile data plans, it’s easy to forget how tentative data connectivity was even a short time ago. Even in a commercial setting, banks with branches, insurers with independent brokers, in fact, any organization with far-flung activities, all had big concerns about wide-area bandwidth. Scanning of documents and sending them “over the wire” from remote locations was seen as a luxury. That perspective is changing – fast.
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It’s no secret that the IT landscape continues to experience major shifts resulting from new and transformative technological advances in the mobile and cloud computing markets. The combination of mobile and cloud enables organizations to implement solutions based on their preferred and practical deployment model. Meaning, it’s no longer our way, it’s your way! The mobile + cloud value proposition undoubtedly has already had a profound impact on Enterprise Content Management (ECM) as it represents an opportunity for real-time capture, real-time delivery and real-time access to content. In the area of capture, the critical on-ramp to ECM, mobile/cloud allows organizations to further capitalize on the trend of capturing content at the point of origin resulting in significant cost savings, faster access to actionable data, reducing latency, and enhancing customer service. Capturing content at the point of mobile origin further extends these benefits as organizations are able to capture a broader range of critical content earlier in the business process.
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