The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
With the explosive growth of mobile devices, smartphones and tablets in the hands of consumers and constituents, companies and government agencies are looking for ways to better engage their customers and improve or differentiate their services via the mobile device. Mobile capture technologies have emerged as preferred content and document entry points in support of use cases like customer onboarding, new account opening, expense management, request for services, or citizen benefit enrollment.
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I recently purchased a new car from one of the largest car dealers in the country (privately owned, $55 million in annual revenues). Given that I am notoriously cheap about cars, it was a very inexpensive car, and we paid cash. After negotiating the deal, we went to the back room where we signed all of the documentation. We signed the following forms:
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Capture and Imaging | Document Management | Enterprise Content Management (ECM) | Intelligent Information Management (IIM)
One of the things I talk about during my presentations is that while capture is a mature technology (i.e., it actually works as advertised), the capture market is still relatively immature. Specifically, while a relatively high percentage of user organizations are scanning to archive, relatively few are extracting data from images to doing indexing or metadata, even fewer are extracting data to drive processes, and still fewer have a true enterprise capture strategy.
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Myth #1: Desktop scanning works well enough for digitizing my paper documents Reality: Digitizing your paper is really just a small piece to the solution and does provide some value, but the scope of your business problem will determine whether or not a simple desktop capture solution is going to do the job. For small organizations or businesses that are looking to do a simple back-file document conversion project, a basic capture system might satisfy their requirements. But for mid- and large-sized organizations, the requirements are often more complex and require advanced document automation, distributed capture, and connectivity with a host of business systems.
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Batch Transaction Capture Software is used primarily to understand and extract data from documents in order to feed back-end database applications or business process analysis. It is designed to replace manual, error-prone, and expensive document sorting and data entry processes with automatic document classification, separation, and data extraction.
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Document capture software is the front-end software that is used to convert unstructured and semi-structured paper or formatted electronic business documents (e.g., various PDF files or faxes), and other unstructured content-centric business documents into an indexed image and then automatically use pattern recognition technologies supplemented by business rules to extract accurate data and add pertinent metadata for use in one or more business processes.
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