The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Intelligent Information Management (IIM)
The success of any organization’s information management (IM) strategy depends on managing three different spheres of concern: people, business processes, and technology. IM strategies often fail because they do not properly address one or more of those areas which are like three legs of a stool: remove one and the whole thing falls over. The following eight points identify some key considerations for each of these legs. Each point is a distinct, major area of activity within any large-scale IM strategy. Putting sufficient effort into all of these areas will significantly improve your degree of success, but losing focus on even one of them can have a disproportionately large and detrimental impact.
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Intelligent Information Management (IIM)
AIIM recently published an article called "Eight Factors to Consider In Creating an Information Management Strategy." The article included eight questions to ask yourself about the people, processes, and technology that will be affected by your information management strategy. Here are eight more factors you should consider when creating an information management strategy: 1. Talk to Your Employees Technology decisions have traditionally been handed down from the top, forced on employees along with a training manual and a help desk number. But there’s a fundamental difference between giving your employees technology that they have to use and giving them the technology they want to use. Before you formulate your information management strategy, consider talking with your employees. Do they feel enabled—or disabled—by technology? Chances are, they have some pretty valuable insights into what isn’t working, and maybe even some technology recommendations. Individuals and departments often find creative ways to work around cumbersome infrastructure and platforms, implementing wikis, extranets, and cloud content management platforms to manage better and share information. Take a look at the organic processes your employees have put in place and the solutions they’ve adopted—if they’re working, why not consider broader deployment?
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Intelligent Information Management (IIM)
The chief executive officer (CEO) and the chief counsel walk into your office (you know, the office where your RIM certifications and all the accolades from AIIM and ARMA are hanging on the walls). They tell you that litigation costs are out of control, information management practices are constantly showing up in audit findings, and the acquisition of the firm’s biggest competitor is in full swing and will be finalized by the end of the month. They want to know what you’re going to do about it, and they want to know now. Before drafting your resignation letter, take a deep breath and remember that all those hours studying, and learning information management concepts, trudging through exam preparation, and earning all of those continuing education credits have prepared you for this task. As a wise person once said, you eat an 800-pound stack of paper, CDs, DVDs, USB storage media, hard drives, and electrons one bite at a time.
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Intelligent Information Management (IIM)
Most organizations do not realize the actual volume of data living and breathing on their corporate web properties, document management systems and file shares. In a world where it is estimated that around 80% of corporate data exists in unstructured forms; knowing how to turn the contents of that digital landfill into a knowledge asset presents a huge challenge for any business. But by capturing, sharing, and retaining that knowledge, you will definitely build business advantage. Here are eight things you need to do get the most out of your digital landfill.
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Enterprise Content Management (ECM) | Intelligent Information Management (IIM)
I've been both reading and listening (I know, very nerdy) to Tom Peters' new Little Big Things: 163 Ways to Pursue Excellence. Lots of thought-provoking ideas and the audio is a hoot because a) Tom does it himself, and b) a book with lots and lots of repetition and big giant letters comes across interesting as an audiobook, particularly when one is running around and around and around a 1/16 mile track.
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Information Governance | Intelligent Information Management (IIM)
1. "IT doesn't matter." When Nicholas Carr published this statement in the Harvard Business Review in 2002, there was an outcry from the IT pundits. Obviously, the fear of becoming irrelevant seemed exaggerated. Today we know Carr was right. He realized that we should talk about services and information, delivered based on our requirements fitting the needs of the business and other stakeholders such as employees and clients, instead of concentrating our energy on running bulky machines heating up the environment and driving up the electricity bill. So the T in IT is becoming less important. Typical IT Governance initiatives are still focused on in-house IT installations and software development; this will have to change. IM can support this.
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