The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Information Governance | Intelligent Information Management (IIM)
Strategic Questions for Information Professionals Information professionals today need to take a strategic approach by getting involved in their organization’s AI initiatives. This means proactively “inserting themselves” into developing the business case, defining the benefits, identifying the risks, planning for organizational change, etc. by asking questions:
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Document Management | Information Governance | Intelligent Information Management (IIM)
As information professionals, we're constantly asked to do more with less. More data to manage, more systems to navigate, more stakeholders to satisfy—all while working with limited resources. Sound familiar? Here's what I've learned after 15 years blending web development, archival expertise, and information management: the real value isn't in being an expert in just one domain. It's in the multidisciplinary nature of bringing multiple skill sets to the table.
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Artificial Intelligence (AI) | Intelligent Document Processing | Intelligent Information Management (IIM)
Earlier this week, I had the privilege of closing out the AI+IM Regional Exchange in Johannesburg, South Africa on February 3, 2026. Hosted by AIIM Training Partner COR Concepts and sponsored by Metrofile, this one-day intensive brought together 50+ practitioners to tackle the real challenges of AI data readiness, intelligent document processing, and information management strategy. Here are some of my key takeaways.
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Cloud | Information Security | Intelligent Information Management (IIM)
As information professionals navigate the rapidly evolving technological landscape, the democratization of technology — particularly cloud services — presents both opportunities and significant challenges. With AI accelerating this trend, it's more important than ever to approach technology decisions with a strategic mindset.
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Artificial Intelligence (AI) | Information Governance | Intelligent Information Management (IIM)
Throughout my career in information governance, information management, and data governance, I've contributed to the development of industry frameworks and bodies of knowledge. These structured approaches help organizations navigate complex challenges and reduce risk. As AI reshapes our information landscape, it's worth examining how our existing frameworks should evolve.
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Artificial Intelligence (AI) | Intelligent Information Management (IIM) | Privacy
Organizations today face a critical balancing act: leveraging the transformative power of AI while protecting individual privacy and maintaining regulatory compliance. This challenge touches the heart of information governance, and therefore, requires thoughtful consideration.
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