Welcome to the Digital Landfill

As we start to think about #AIIM14, I thought I would ask a number of our sponsors a few identical questions and put them on a bit of a hot seat with regards to how they see the future -- and let attendees start thinking about your own questions to ask them in Orlando.  Here are the three questions I'll ask:

1. What are the three most important business problems related to Information Chaos facing YOUR customers?
2. What do you see as the three most important trends related to Information Chaos facing organizations over the next 18-24 months?  What will be different in our industry two years from now?
3. What are the three most important things attendees should know about your company?

Ben Vierck, KnowledgeLake’s VP of Engineering, points out that while managing content is hard saving time looking for information is a key benefit, whether you use that time to spend with loved ones or to do more work. 

Action Plan:  How do we get any business INSIGHT out of all the information we are gathering?

Action Plan:  6 tips on how to use content to better engage customers, employees, and partners.

Action Plan:  10 Tips for transforming your content-intensive business processes

1. Question long-held assumptions that paper is essential in your business for legal compliance. Research others in your industry. Consult your auditors.
2. Highlight the role that paper-free processes can play in your key business improvement initiatives.
3. Audit those existing processes that utilize scanning and electronic workflows. Ensure that they are taking full advantage of the possibilities of OCR, data capture and integration with core enterprise processes.
4. Take a quick audit of where poor access to information is hurting the business - trapped on paper, spread over file shares, locked up in enterprise systems, or simply mobile-unfriendly. Use this to energize your content management project. The more content you can converge into a single, searchable, mobile-accessible system, the fewer other places you need to go to solve the problem.
5. Take stock of your current ECM and DM systems and consider migrating content and consolidating. Modern auto-classification and migration products can take much of the pain out of selecting which content to recover from legacy systems, re-aligning the metadata on the way.

As we start to think about #AIIM14, I thought I would ask a number of our sponsors a few identical questions and put them on a bit of a hot seat with regards to how they see the future -- and let attendees start thinking about your own questions to ask them in Orlando.  Here are the three questions I'll ask:

1. What are the three most important business problems related to Information Chaos facing YOUR customers?
2. What do you see as the three most important trends related to Information Chaos facing organizations over the next 18-24 months?  What will be different in our industry two years from now?
3. What are the three most important things attendees should know about your company?

Lubor Ptacek, Open Text's VP of Strategic Marketing, thinks that maximizing your ability to USE your content is the coming decades' key competitive differentiator.

As we start to think about #AIIM14, I thought I would ask a number of our sponsors a few identical questions and put them on a bit of a hot seat with regards to how they see the future -- and let attendees start thinking about your own questions to ask them in Orlando.  Here are the three questions I'll ask:

1. What are the three most important business problems related to Information Chaos facing YOUR customers?
2. What do you see as the three most important trends related to Information Chaos facing organizations over the next 18-24 months?  What will be different in our industry two years from now?
3. What are the three most important things attendees should know about your company?

Nishan DeSilva, Senior Director, Information Governance, Microsoft that "governance" and the "cloud" aren't not mutually exclusive.

As we start to think about #AIIM14, I thought I would ask a number of our sponsors a few identical questions and put them on a bit of a hot seat with regards to how they see the future -- and let attendees start thinking about your own questions to ask them in Orlando.  Here are the three questions I'll ask:

1. What are the three most important business problems related to Information Chaos facing YOUR customers?
2. What do you see as the three most important trends related to Information Chaos facing organizations over the next 18-24 months?  What will be different in our industry two years from now?
3. What are the three most important things attendees should know about your company?

We just released a new Trendscape report (the conclusions of our Executive Leadership Council) on mobile -- The New Mobile Reality: Forget About Apps, Get Mobile on Workflows.  Here's what is covered in the report (free downloads):

Action Plan:  How can you manage the RISK of growing volumes of content?

The following article in Information Age contains a good summary of some of my recent thoughts regarding the conflict between Information Opportunity and Information Chaos, and how dealing with the volume, variety and velocity of information is the central business challenge of the next 5 years.