The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Artificial Intelligence (AI) | Change Management | Information Governance | Intelligent Information Management (IIM)
On December 10, 2025, I had the privilege of moderating an opening keynote panel, 'AI and Information Management in the Capital: Framing Today's Challenge Landscape,' at AIIM's AI+IM Regional Forum in Washington, DC. Joining me were four distinguished information leaders who brought perspectives from government, nonprofit, and legal sectors: Thad Lurie from American Geophysical Union, Mark Patrick from the US Department of Defense, Melvin Baskin from ICG Consultants & Advisors, and Leigh Zidwick from DLA Piper LLP.
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Artificial Intelligence (AI) | Intelligent Information Management (IIM)
As AI adoption accelerates across industries, many organizations are rushing to implement these technologies without fully considering the foundational elements required for success. In my 25+ years in information governance, information management, and project management, I’ve observed organizations become enamored with new technologies without first addressing the fundamental elements needed to support them.
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Certified Information Professional (CIP) | Intelligent Information Management (IIM)
Today marks three years since I joined AIIM on December 1, 2022, and I walked into an organization navigating financial recovery and industry transformation simultaneously. I joined AIIM the day after ChatGPT was released to the public, and our entire field was scrambling to understand what it meant for information management. We were facing hard questions about relevance, sustainability, and purpose. Three years later, I'm grateful we didn't just survive that moment. We used it to fundamentally reimagine what AIIM could be.
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Artificial Intelligence (AI) | Intelligent Information Management (IIM)
Earlier this fall, I had the pleasure of joining Chris McNulty on the Polaris Pathways podcast alongside Andrew Borg from Synozur to discuss how AI is transforming the nonprofit sector. Chris is AIIM's Treasurer and a member of our Board of Directors, so the conversation felt like a natural extension of the strategic discussions we've been having about AI's role in our industry. We covered everything from governance gaps to the emerging "frontier firm" model, and I wanted to share some key takeaways particularly relevant to associations and information management practitioners.
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Artificial Intelligence (AI) | Information Governance
As information management professionals, we deal with the continuous evolution of technologies that shape our industry, profession, and areas of practice. Today, AI stands as the latest "shiny new ball" in a long line of transformative technologies that promise to revolutionize how we handle information, identify opportunities, and manage risk.
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Artificial Intelligence (AI) | Intelligent Information Management (IIM)
I recently had the opportunity to sit down with The Association Adviser podcast to discuss one of the most critical questions facing organizations today: how do we responsibly integrate AI into our operations? The episode, "AI is Here - Is Your Association Ready?", is now live, and I wanted to share some key insights from our conversation. As information management practitioners, we're not just dealing with technology adoption—we're navigating fundamental questions about how AI will reshape our organizations, our workforce, and our relationships with stakeholders. Here are some of the key questions (and my answers) that I believe information leaders should be asking right now.
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