The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Archiving | Artificial Intelligence (AI) | Information Governance
Recently, I had the pleasure of attending the 2025 NAGARA Annual Conference in Oklahoma City as the closing keynote speaker. Spending two days with government archivists and records administrators gave me valuable insights into what's important to federal, state, and local information leaders. Here are my key takeaways from this thought-provoking event.
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AI should not displace human beings, but augment human beings and our ability to execute. This philosophy is central to how we approach AI implementation at Iron Mountain.
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Artificial Intelligence (AI) | Data Management | Metadata
Your organization sits on a goldmine of unstructured data—documents, emails, images, reports—that remains largely untapped. Knowledge Enrichment is the key to unlocking this treasure trove, transforming scattered information into structured, contextual knowledge that powers intelligent automation and drives business success. A new white paper from Hyland "Knowledge Enrichment: Transforming Unstructured Data for Agentic AI and Intelligent Solutions" explains how to use knowledge enrichment to elevate dark data and gain a competitive advantage.
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Based on our experience at Iron Mountain and feedback from customers leveraging our Digital Experience Platform (DXP), several use cases stand out as game-changers in the information management field.
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Artificial Intelligence (AI) | Information Governance | Intelligent Information Management (IIM)
Right now, we're in this wild race where everyone's readying for AI. But here's the key part - we're not ready to go and deploy Microsoft Copilot or other agents at scale yet. Why? Because everybody's data is a mess. It's not as organized as it should be. And this is where information governance professionals come in.
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I get this question a lot: "How do I get started with AI?" My answer always begins with the same principle—don't use AI as a hammer looking for a nail. Instead, understand what processes would benefit by embedding AI, automation, and technology transformation. It all starts with setting a clear strategy and business goal.
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