The AIIM Blog

Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.

John Mancini

John Mancini is the President of Content Results, LLC and the Past President of AIIM. He is a well-known author, speaker, and advisor on information management, digital transformation and intelligent automation. John is a frequent keynote speaker and author of more than 30 eBooks on a variety of topics. He can be found on Twitter, LinkedIn and Facebook as jmancini77. Recent keynote topics include: The Stairway to Digital Transformation Navigating Disruptive Waters — 4 Things You Need to Know to Build Your Digital Transformation Strategy Getting Ahead of the Digital Transformation Curve Viewing Information Management Through a New Lens Digital Disruption: 6 Strategies to Avoid Being “Blockbustered” Specialties: Keynote speaker and writer on AI, RPA, intelligent Information Management, Intelligent Automation and Digital Transformation. Consensus-building with Boards to create strategic focus, action, and accountability. Extensive public speaking and public relations work Conversant and experienced in major technology issues and trends. Expert on inbound and content marketing, particularly in an association environment and on the Hubspot platform. John is a Phi Beta Kappa graduate of the College of William and Mary, and holds an M.A. in Public Policy from the Woodrow Wilson School at Princeton University.

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Business Process Management (BPM)  |  Capture and Imaging  |  Digital Transformation

An Information Professional's Guide to Improving Customer Experience

Digital Disruption. Digital Experiences. They are on the wish list for just about every C-level executive. But where do you start? How do you move from the hype to value? A good place to start is by leveraging the capabilities you likely already have – scanning, capture, and the digital mailroom – and extending them into the core processes that you use to run your business.

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Capture and Imaging

5 Benefits of Intelligent Document Recognition

How can Intelligent Document Recognition change the way you view business processes? The combination of pressure to reduce costs, comply with stringent regulations, and satisfy ever-increasing customer service demands is placing a big strain on operations and processes that rely on unstructured information such as documents, images and e-mails.

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14 Steps to a Successful ECM Implementation

Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.

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Capture and Imaging

What Is Intelligent Document Recognition and How Does it Work?

Intelligent document recognition provides three key capabilities that transform unstructured information into the fuel that ignites better processes and insight:

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Digital Transformation

Digital Transformation: What Part of Being Blockbustered Don’t You Understand?

It has become almost standard fare in most presentations involving Digital Disruption to bring up the Blockbuster and Netflix example. So I thought it might be worthwhile to quickly review what happened to Blockbuster and then think a bit about other radically disruptive scenarios in a few other Industries.

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Certified Information Professional (CIP)  |  Intelligent Information Management (IIM)

Defining the Information Professional of the Future

In the mainstream, the focus is still on on-premise applications built on and for the PC. The core skills that are valued in the mainstream are focused on building and developing systems. At the edge, the focus shifts to the cloud, mobile technologies become the Lego building blocks of systems, and the skill sets that are valued within our IT staffs shift from building and developing to configuring and connecting.

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Certified Information Professional (CIP)  |  Intelligent Information Management (IIM)

Disruptive Technologies Create a Need for Information Professionals

The Certified Information Professional (CIP) has come to represent a badge of competency and knowledge at the top of the knowledge worker pyramid for those entrusted with the task of building an information STRATEGY in a time of digital disruption. Broader than Records Management and Information Governance, Information Professionals are charged with these questions: Who owns the BIG PICTURE for how information is managed in our organization? Who owns our information management STRATEGY? Who can helps us treat information as the critical business asset it has become? The accelerating pace of Digital Disruption makes this role more important -- and different -- than ever. But before going there, how exactly is the emerging era of Digital Transformation different from where we are now?

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