The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Enterprise Content Management (ECM)
Organizations are in constant flux due to the variety of external forces that impact the policies, products, programs, and services they provide. In the public sector, there has been a notable shift in recent years to think about members of the public as customers versus clients, and to apply best practices around customer service often championed in the private sector to these interactions between staff and the community. Private sector organizations continue to experiment with parameters of the customer experience, and non-profit organizations strive to find the balance between these sectors. These external relationships also impact internal interactions within organizations where traditional bureaucratic structures are being managed with a customer service mindset.
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Intelligent Information Management (IIM)
If you’ll pardon the interruption in MY predictions, I thought I would also share some predictions from the December AIIM Board meeting. I asked each Board member to share ONE prediction about the future as a means to talk about the industry and where it's going and how we (AIIM) serve it. So here goes with a tiny bit of editing and in no particular order…
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Enterprise File Sync and Share (EFSS)
Given all the changes in file sync and share, last month I did a post offering companies in the file sync and share space an opportunity to introduce themselves to the readers of the AIIM Blog. Here's the first of the posts from Airwatch. Commentary below provided by Lauren Sanborn from the Analyst Relations team.
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There's a lot of value in chatting with your peers in your field of expertise. But, there's even more value when those peers are from the same industry. Often certain industries have their own unique challenges and it's beneficial to be able to connect and share. That's the basic idea behind AIIM's Special Interest Groups (SIGs). We're excited to announce our Oil and Gas SIG. Below is a quick message from John Mancini announcing the group, it's focus, and how to join. Not in the Oil and Gas Industry? Check out our full list of SIGs on the AIIM Community Site.
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Digital Transformation | Intelligent Information Management (IIM)
We are living in an era of unparalleled innovation. It is more important than ever for organizations and individuals to keep up with and understand the trends or else find themselves miles behind. In this presentation from AIIM's John Mancini, you'll learn about the keys to getting prepared for digital transformation, including: What does "digital disruption" look like? What is information choas and why should you be concerned? What are the warning signs of Digital Disruption?
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The last in my series of six issues relative to getting rid of paper focuses on what I call Mash-up Madness. See also… Paperless Dilemma No. 1 – Paper Persistence Paperless Dilemma No. 2 – Legal Limbo Paperless Dilemma No. 3 – Input Irregularity Paperless Dilemma No. 4 – Cloud Craziness Paperless Dilemma No. 5 – Perplexing Processes The last topic in my series focuses on some of the rather unusual combinations and mash-ups that are being driven by consumerization, the collision of cloud and mobile, and the Internet of Things. This gets beyond just going paperless, but I think it’s important to place our tactical paper reduction initiatives in a broader context.
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