The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Intelligent Information Management (IIM)
As we’ve discussed before, we are in a world of rapid and accelerating change. Three major disruptive forces are accelerating the pace of change and driving organizations into information chaos: CONSUMERIZATION is transforming what users expect from applications and how we deliver them. We are now in the era of user-centric IT. CLOUD AND MOBILE are creating an expectation of anywhere, anytime access, and transforming how we engage with customers and employees. THE INTERNET OF THINGS is creating massive amounts of new data and information, creating enormous new challenges and opportunities.
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I recently did an open-mic webinar with Quentin Christensen and Andrew SanAgustin from Microsoft to answer questions from users about SharePoint. The Q&A flowed beyond the scope of the webinar, so I asked Quentin and Andrew if they could respond to some of the outstanding questions in this post. Here are the questions and their answers -- as usual, no endorsement implied -- and the perspective is theirs, not mine. The point of the post is simply to provide a conduit for the questions and give Quentin and Andrew a chance to give their take.
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Cloud | Compliance | Privacy
Data Protection laws and regulations across the EU govern the storage and processing of data that would allow an individual to be recognized. They are intended to address the risks around privacy and data loss and to provide a framework for good information governance. The development of public, private, government, and hybrid cloud computing services has created a challenge to on-premise data storage and processing, and thus created uncertainty regarding responsibilities of the respective organizations regarding data protection and data privacy. The European Union is soon to implement the General Data Protection Regulation (GDPR), which will bring all 27 countries under a single regime of rules, and penalties for breach. AIIM regards this as an opportunity for cloud providers to deliver EU-wide services under a single operations model. However, providers and users need to be aware of the current legislative challenges. The purpose of a new AIIM white paper -- Making sense of European Data Protection Regulations as they relate to the storage and management of content in the Cloud – is to inform end-users of the current and potential future legislative landscape in Europe regarding data protection and data privacy. This will enable end-user organizations to make risk-based decisions about cloud versus on-premise content storage. This will also allow them to evaluate providers of cloud services to ensure that they will stay compliant with applicable law.
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Enterprise File Sync and Share (EFSS)
With or without approval from IT or their managers, employees will find and use tools that make their jobs and lives easier. For example, workforce demand has mainstreamed the bring-your-own-device (BYOD) movement as well as the pervasive use of file-sharing platforms like Dropbox. More and more employees are flocking to free file-sharing platforms because they provide anytime, anywhere access to the information they need to do their jobs.
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These 10 “things you need to know” about Case Management/BPM and Smart Process Applications are drawn from a survey of 301 information professionals conducted earlier this year. Survey respondents represent organizations of all sizes. Larger organizations over 5,000 employees represent 33%, with mid-sized organizations of 500 to 5,000 employees at 38%. Small-to-mid sized organizations with 10 to 500 employees constitute 25%. 64% of the participants were from North America, and 25% from Europe.
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Intelligent Information Management (IIM)
In 25 years in a strange career at the intersection between technology and legislation, compliance, and regulation, I have seen many curious things. Most of these curious things center around the lag time associated with radical technological innovation and the often well-intended but misguided responses of policymakers to the implications of that innovation. In most instances, the Law of Unintended Consequences rears its ugly head.
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