The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Enterprise Content Management (ECM) | Social Media
What has happened to the old stodgy content management space? One way that I think you can measure the coolness of an industry is to look at who is doing the entertainment at industry functions (I know, frivolous, but stick with me).
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Capture and Imaging | Document Management | Enterprise Content Management (ECM) | Intelligent Information Management (IIM)
One of the things I talk about during my presentations is that while capture is a mature technology (i.e., it actually works as advertised), the capture market is still relatively immature. Specifically, while a relatively high percentage of user organizations are scanning to archive, relatively few are extracting data from images to doing indexing or metadata, even fewer are extracting data to drive processes, and still fewer have a true enterprise capture strategy.
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Myth #1: Desktop scanning works well enough for digitizing my paper documents Reality: Digitizing your paper is really just a small piece to the solution and does provide some value, but the scope of your business problem will determine whether or not a simple desktop capture solution is going to do the job. For small organizations or businesses that are looking to do a simple back-file document conversion project, a basic capture system might satisfy their requirements. But for mid- and large-sized organizations, the requirements are often more complex and require advanced document automation, distributed capture, and connectivity with a host of business systems.
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Case Management | Intelligent Information Management (IIM)
If anyone wants to see why it is taking this economy so long to recover from the financial meltdown, here's my suggestion -- refinance your home, and then think a bit about what this one process says about the efficiency of information management and the legal and regulatory obstacles we have created around things that should be simple. And think about how utterly disconnected the people in the big white house, and the pretty white dome about 25 miles from here (of both parties) are from the reality of what actually creates economic value.
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Enterprise Content Management (ECM)
Industry analysts quote the growth of unstructured content at around 40% a year. A big contributor to content growth is Redundant, Obsolete and Trivial (ROT) files. Still, there are many misconceptions about the concept of ROT.
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Myth #1. Communication is simple. Reality -- We may hope, “It will help management get their message out. The executives can clarify their mission. The managers can state the teams’ goals. Issues can be resolved quickly and clearly.” Collaboration can’t change the fact that, most often, it's impossible or even illegal to say anything of substance down the chain of command except in an office with the door closed. Long term success requires continuous improvement, which requires change. Change always causes pain. Pain cannot be allowed to be expressed except in private.
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