The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Enterprise Content Management (ECM) | Enterprise Search | Metadata
1. No One Wants Unfettered Information Unless your IT budgets are growing faster than your enterprise content volumes, you need an approach to manage, surface, and control information that does not mandate adding more storage, staff, or restrictions. The systems responsible for content understand nothing about the subject or domain of information under their management. Search engines, content management systems, process engines are all blind to meaning and context. In real life, the meaning of a piece of information determines its usefulness, relevance, and treatment. Semantics add a layer of intelligence by describing what the content is about, using structured data – a.k.a. metadata. Metadata can be used to drive workflows, archiving policy, search, compliance, access control, and discovery.
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Enterprise Content Management (ECM)
AIIM and nine leading companies in the content and information management space have been working with noted author Geoffrey Moore (Dealing with Darwin, Crossing the Chasm, Inside the Tornado, The Gorilla Game and Living on the Fault Line) over the past three months to develop a consistent vision of the future of content management.
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Intelligent Information Management (IIM)
The success of any organization’s information management (IM) strategy depends on managing three different spheres of concern: people, business processes, and technology. IM strategies often fail because they do not properly address one or more of those areas which are like three legs of a stool: remove one and the whole thing falls over. The following eight points identify some key considerations for each of these legs. Each point is a distinct, major area of activity within any large-scale IM strategy. Putting sufficient effort into all of these areas will significantly improve your degree of success, but losing focus on even one of them can have a disproportionately large and detrimental impact.
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Whether you are new to production scanning, or have been involved for many years, it’s tempting to believe that scanners have become a “commodity”—that most scanners are very much alike in design and functionality, and that choosing a scanning platform is no longer a critical decision when compared, for example, to the decision related to your capture or ECM software. Nothing could be further from the truth. Don’t shortchange the evaluation and choice of a scanner. The device you choose will be with you for many years and will be responsible for accurately capturing your paper documents efficiently and effectively. The following eight factors will help you think about just how different scanning platforms can be. Consider your business needs carefully before choosing the device that is right for you—you’ll be happy that you did!
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Intelligent Information Management (IIM)
AIIM recently published an article called "Eight Factors to Consider In Creating an Information Management Strategy." The article included eight questions to ask yourself about the people, processes, and technology that will be affected by your information management strategy. Here are eight more factors you should consider when creating an information management strategy: 1. Talk to Your Employees Technology decisions have traditionally been handed down from the top, forced on employees along with a training manual and a help desk number. But there’s a fundamental difference between giving your employees technology that they have to use and giving them the technology they want to use. Before you formulate your information management strategy, consider talking with your employees. Do they feel enabled—or disabled—by technology? Chances are, they have some pretty valuable insights into what isn’t working, and maybe even some technology recommendations. Individuals and departments often find creative ways to work around cumbersome infrastructure and platforms, implementing wikis, extranets, and cloud content management platforms to manage better and share information. Take a look at the organic processes your employees have put in place and the solutions they’ve adopted—if they’re working, why not consider broader deployment?
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Intelligent Information Management (IIM)
The chief executive officer (CEO) and the chief counsel walk into your office (you know, the office where your RIM certifications and all the accolades from AIIM and ARMA are hanging on the walls). They tell you that litigation costs are out of control, information management practices are constantly showing up in audit findings, and the acquisition of the firm’s biggest competitor is in full swing and will be finalized by the end of the month. They want to know what you’re going to do about it, and they want to know now. Before drafting your resignation letter, take a deep breath and remember that all those hours studying, and learning information management concepts, trudging through exam preparation, and earning all of those continuing education credits have prepared you for this task. As a wise person once said, you eat an 800-pound stack of paper, CDs, DVDs, USB storage media, hard drives, and electrons one bite at a time.
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