The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Change Management | Enterprise Content Management (ECM) | Paperless Office
It’s tough to find definitive stats. No one’s altogether eager to clarify their shortcomings, and it’s remarkably hard to pin down in the best of situations. But colloquially, we hear it over and over again. No one is using their ECM. OK, so “no one” is a bit dramatic, but the numbers are as abysmal as 5% implementation. Despite being a mature market, less than 1% of all organizations worldwide have an end-to-end ECM solution deployed across functional areas. Departmental holdouts in finance are balking at using systems that can’t seamlessly handle complex linked documents. Most companies are sitting on at least 3 legacy systems splintering data across repositories. So much for a single version of the truth.
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Change Management | Information Governance
Follow along with this Slideshare presentation to learn how to sell Information Governance to executives. This presentation will help you establish an information accountability framework that reduces costs, manages risk, and optimizes value. You’ll learn how to: Get executive sponsorship Establish an Information Governance Program Identify necessary components, technologies, and instruments Assess the impact of mobile, social, cloud, and big data analytics Conduct a risk assessment and mitigation Automate records retention and disposition Identify necessary roles and responsibilities Measure for success *Presentation via Atle Skjekkeland. Feel free to use and reuse and repost and embed.
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
To the frustration of information architects and managers, end users have a habit of spoiling their hard work the moment they start using the system. The symptoms are many and varied: carefully designed folder structures devolve into chaos over time; despite training on document version control, copies of the same file keep appearing with version numbers, dates, and initials in the file name (e.g., "Proposal v.2 MP Comments.doc"); templates are used inconsistently or even ignored; automated workflows spawn undocumented manual workarounds... Aren't these precisely the kinds of things that our expensive, carefully planned ECM system was supposed to eliminate?
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Change Management | Enterprise Content Management (ECM)
For better or worse, I have been in the ECM industry for over a decade and a half. During this time, I have consistently seen opportunities for organizations to use ECM to bring about transformative value. But more often than not, ECM implementations fall short of the initial promise.
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Change Management | Social Media
A few weeks ago, I wrote an article on the essentials for social computing and collaboration for business. The first of those essentials was a recommendation to have a maniacal focus on garnering adoption. As I speak with customers around the world, I find that an increasing number of companies are struggling with the mechanics of how to accelerate the adoption of the social computing capabilities they’ve made available to the enterprise. Worse yet, many are apprehensive about moving forward with some of the truly transformative ways to use social computing because they fear that their organizations are more conservative than most, and their users are probably not going to be up for using these cutting-edge ways of interacting and collaborating.
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