The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Change Management | Enterprise Content Management (ECM)
Whether you are implementing a paperless office system, sustainable/green technologies, or other productivity changes, there are at least eight steps to the successful adoption of new technology.
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Enterprise Content Management (ECM)
1. Business Assessment. Enterprise Content Management (ECM) should be implemented to help an organization achieve its business objectives and strategies. Recent industry studies indicate four primary drivers for ECM adoption: cost reduction, enhancing customer service, ensuring business continuity, and regulatory compliance. Organizations should do a thorough assessment of their needs in these key areas and identify the strategic imperatives that should be targeted by ECM. Return on the investment (ROI) provides proof of how ECM supports the organization’s business strategies. Success is identified by measuring business benefits.
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Data Management | Enterprise Content Management (ECM)
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Enterprise Content Management (ECM)
1. Make sure to include only high-level managers in the planning stages. Don’t let anyone who actually does the work anywhere near the process. They are “too busy” to be bothered. Senior managers know all of the step-by-step processes, of course, and they have lots of opinions on how these can be made more efficient. (Plus, one of them probably has a brother-in-law who sells ECM software.) 2. Do not appoint a project leader. Or, appoint several and let them fight it out. You can also appoint one, and make sure they don’t have any actual authority. These are all good. The point is to avoid leadership and accountability at any level.
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Enterprise Content Management (ECM) | Sharepoint and Office 365
With the release of SharePoint 2010 in beta and the anticipated production release sometime in the first half of 2010 (one source says it will be released late in Q1, but that’s a full-blown rumor, so don’t hold me to that), it is time to provide an update on the latest incarnation of Microsoft’s collaboration/content management/business intelligence/portal/ECM/records management tool. In an earlier post, I listed Eight Things SharePoint 2010 Needs to be a True ECM System, and, at first glance, the new version looks very encouraging from an ECM perspective. As I’ve said before, I get excited by anything that can help my clients better manage their information, and SharePoint has the potential to be a transformative platform bridging structured content, unstructured content, and social computing in one flexible package. SharePoint 2007 does a decent job of this, but it has some deficiencies when it comes to managing all content in the enterprise.
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