The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Enterprise Content Management (ECM) | Social Media
What has happened to the old stodgy content management space? One way that I think you can measure the coolness of an industry is to look at who is doing the entertainment at industry functions (I know, frivolous, but stick with me).
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Myth #1: It’s Social Reality: The first thought that goes through senior manager’s minds when they hear “Social Media” is I don’t want my employees’ friending people on Facebook all day. I think there is an image of the technology that gets created in our minds because we use the word “Social." This image is propagated by many of the vendors in the market who are bringing Web 2.0 tools to the enterprise with little understanding of how a business functions. Everyone wants to recreate Twitter and Facebook inside the firewall. Entrepreneurs see themselves as the next Zuckerberg, and they haven’t even had an original thought yet. No one seems to step back and ask is this what the enterprise really needs? My belief is that you will truly see Enterprise Social take off when it gets focused on business activities and tasks and moves away from building networks and sharing what we had to eat for lunch. Wikis, blogs, discussion boards are great ways to exchange thoughts and ideas. When we begin to focus these tools on solving business problems, they will become invaluable, but it’s not going to seem very “Social.”
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
I recently participated in a NewsGator webinar on the topic of developing a social business strategy. On the webinar, I shared an eight step roadmap for how to get started creating a social strategy quickly, cheaply, and easily. I thought it made sense to share it here too. Enjoy!
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Those of us in the tech space like to talk about the revolutionary uses of technology. Well, that's all well and good, but there are also actual revolutions.
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Human Resources | Privacy | Social Media
I had an interesting conversation with Michelle Sherman yesterday after publishing my post on Poking the Soft Underbelly of Social Media. She writes on social media issues for a very insightful blog, Social Media Law Update, for a law firm. Her articles related to e-discovery and retention are particularly interesting.
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Electronic Records Management (ERM) | Information Governance | Social Media
Now in the spirit of true confession, let me admit that I am a social media zealot. I was an early member of Facebook (according to my daughter, perilously close to the creepy edge before it was mainstream). I've been blogging for years on the AIIM Blog. Ditto Twitter, pretty early on. Together with Atle Skjekkeland, I launched an early content management social network (InformationZen) on a Ning platform over a weekend after our IT people told us it would be at least six months before they could get to it. Inside of AIIM, we were playing around with Yammer before IT even knew what was going on. My list of sins in the name of small business expediency is not insignificant.
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