The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
AI isn’t magic. It runs on information. Say you open Copilot and ask, “What's our strategy for EV charging?" and you'll get a fluent, confident answer. Whether it's the right answer depends on something most of us never check: the information underneath it.
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Change Management | Collaboration | Intelligent Information Management (IIM)
When an organization buys a new system, the evaluation team usually includes IT, finance, and the department that will use it. The person who understands the information the system will depend on is often missing.
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
The Headwinds Facing IG Most of us know that Information Governance (IG) has been a popular term since the 1990’s when it was coined as a next big thing for Records Management. It has had success – adopted in number of different forms, including conferences, frameworks, the “Chief Information Governance Officer (CIGO)” certification and roles that include the term. But the headwinds have grown – Information Management along with Data Governance have for a long time created conflict with IG. Now, with things like AI, Cybersecurity and Data Sovereignty gaining traction are we seeing IG getting eclipsed?
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AIIM Community | Artificial Intelligence (AI) | Change Management | Intelligent Information Management (IIM)
The Sales Lesson Behind "We've Always Done It That Way" When I was out selling, my favorite phrase to hear from a prospect was, "but we've always done it that way." Every time somebody said it to me, I knew I had a sale. Because their eyes would light up the moment they saw something they hadn't seen before, and that phrase was really just a person standing at the edge of change, waiting for someone to show them what was on the other side.
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Artificial Intelligence (AI) | Intelligent Information Management (IIM)
As the Immediate Past Chair of AIIM, I have watched our industry rename and reinvent itself a couple of times. We went from the Association for Information and Image Management to the Association for Intelligent Information Management. Most recently, we rebranded our events as the AI+IM Global Summit and AI+IM regional events.
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Why Information Still Matters More Than the Technology I've been in this industry since 1978, and I've watched the terminology change more times than I can count. Document management became content management. Content management became information governance. Now everybody's talking about AI. But underneath all of it, there's one word that hasn't moved: information.
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