Information Management Blog

The AIIM Blog

Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.

Blog Feature

Artificial Intelligence (AI)  |  Electronic Records Management (ERM)  |  Information Governance

The Box Elder Problem: The Misunderstood Value of the RIM Practice

Before a NAGARA webinar I moderated on August 6, someone on the call mentioned, in passing, that they lived in a place called Box Elder. I distractedly asked what that was. I genuinely thought maybe the town was named after an elder named Box (I know, don't judge). Turns out a box elder is a place, a tree, and a bug, all at once, and I knew none of that until a webinar attendee told me before we'd even started recording. It was a small, ridiculous moment, but it's stuck with me, because it's a pretty good stand-in for how records and information management (RIM) gets seen by leadership and the rest of the business. People know the field exists. Ask them what it actually does for the organization, and you'll get something vague, inaccurate, or nothing at all. There's awareness without understanding, a name everyone's heard attached to a value nobody can quite articulate.

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Blog Feature

Artificial Intelligence (AI)  |  Intelligent Information Management (IIM)

Understanding AI Marks: Watermarking, Provenance, and What They Mean for Information Management

Social media has been abuzz this week about Anthropic's announcement about its approach to marking AI-generated content, and we wanted to follow up with what this may mean for information professionals.

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14 Steps to a Successful ECM Implementation

Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.

Blog Feature

Artificial Intelligence (AI)  |  Information Governance

The Middle Path: A Practical Way to Govern AI When You Don't Have a Governance Program Yet

Everyone agrees AI governance matters, but very few have an effective, centralized program actually running yet. And your project teams aren't waiting around for one.

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Blog Feature

Records Lifecycle vs. Records Continuum: Why the Debate Still Divides Records Professionals

Earlier this week I found myself in a back and forth with a fellow (and very well decorated) professional in a LinkedIn Group about the Records Continuum Concept, and it's limits. The conversation re-ignited in me the first time I encountered the reference to this "new theory", which directly flew in the face of what I learnt and knew about the tried and tested Records Lifecycle Concept.

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Blog Feature

Artificial Intelligence (AI)  |  Automation  |  Intelligent Information Management (IIM)  |  Process Automation

AI Readiness Starts with Work Redesign, Not Tool Adoption

Many organizations have taken the initial steps with GenAI: they have obtained licenses for LLM usage, have started pilots, and have a growing group of enthusiastic early users. Now they realize that the harder step is turning those pilots into business value. That is where many initiatives stall, because the underlying work has not been redesigned to fit the technology.

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Blog Feature

Certified Information Professional (CIP)  |  Intelligent Information Management (IIM)

Why Information Management Has Its Own Certifications (And Why That Still Matters in the Age of AI)

If you work in data and information management, data and information governance, IT, or compliance, you've probably noticed that the certification landscape has gotten crowded. There's a credential for almost everything these days, which makes it a fair question to ask: why are there certifications specifically focused on information management? What makes information different enough to warrant its own body of knowledge, its own exam, its own professional community?

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