The AIIM Blog

Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.

John Mancini

John Mancini is the President of Content Results, LLC and the Past President of AIIM. He is a well-known author, speaker, and advisor on information management, digital transformation and intelligent automation. John is a frequent keynote speaker and author of more than 30 eBooks on a variety of topics. He can be found on Twitter, LinkedIn and Facebook as jmancini77. Recent keynote topics include: The Stairway to Digital Transformation Navigating Disruptive Waters — 4 Things You Need to Know to Build Your Digital Transformation Strategy Getting Ahead of the Digital Transformation Curve Viewing Information Management Through a New Lens Digital Disruption: 6 Strategies to Avoid Being “Blockbustered” Specialties: Keynote speaker and writer on AI, RPA, intelligent Information Management, Intelligent Automation and Digital Transformation. Consensus-building with Boards to create strategic focus, action, and accountability. Extensive public speaking and public relations work Conversant and experienced in major technology issues and trends. Expert on inbound and content marketing, particularly in an association environment and on the Hubspot platform. John is a Phi Beta Kappa graduate of the College of William and Mary, and holds an M.A. in Public Policy from the Woodrow Wilson School at Princeton University.

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Content Services  |  Enterprise Content Management (ECM)  |  Information Governance

6 Personal Observations about ECM and Content Services

Last week, we did a webinar on Next Gen Information Management – Succeeding in a New Era. The focus was our new white paper designed to start a conversation about the content management space -- Revolution or Evolution? 10 Strategies to Navigate the Shift from ECM to Content Services.

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Enterprise File Sync and Share (EFSS)

4 Key Takeaways about File Sync and Share

In a series of recent videos for Hyland (links at the end of this post), Cheryl McKinnon, principal analyst at Forrester Research, spent some time talking about Enterprise Sync and Share capabilities and how they fit into an organization’s broader content strategy. She notes, “Enterprise file sync and share (EFSS) has really quickly become a core capability that a lot of busy information workers rely upon. I don’t see this as something enterprise IT buyers can ignore.”

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14 Steps to a Successful ECM Implementation

Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.

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Intelligent Information Management (IIM)

Need a Content Management Quick Fix? Here’s of 19 Them!

Sometimes you just need a quick solution to your problem and have no need to thumb through a multi-page report. That's what we had in mind with AIIM's new tip sheet format where we get right to the meat of the topic and provide you with quick, actionable steps to start taking today. In case you missed some of our recently published "Tip Sheets," here's a full list.

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Content Services  |  Enterprise Content Management (ECM)  |  Intelligent Information Management (IIM)

Next Gen Information Management – How to Succeed in the Era of Content Services

On February 2, we conducted an AIIM Community Roundtable to explore the implications of the Documentum acquisition by OpenText. The following are just a few selected highlights from that discussion.

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Capture and Imaging

5 Ways to Use Intelligent Capture to Get All Those Chaotic Incoming Documents under Control

In this era of big data, what do we do with all of the exploding data coming into your organization? First of all, you need to digitize it. you need to get it in a way that it's usable, accessible, available. So, we have to digitize it. Now we've shifted our thinking away from scanning and toward intelligent capture. We need to capture more information and intelligently route it to accelerate the availability of that information to the knowledge workers who need it.

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Blog Feature

Business Process Outsourcing (BPO)

BPO Survey Highlights 5 Reasons Data Quality Is Key to Profitability

A recent benchmarking survey of BPOs, service companies, and RCM providers revealed a number of important insights that help illustrate the state of the industry and how BPOs are coping with rapidly changing market dynamics. Among the most important insights are:

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