The AIIM Blog

Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.

John Mancini

John Mancini is the President of Content Results, LLC and the Past President of AIIM. He is a well-known author, speaker, and advisor on information management, digital transformation and intelligent automation. John is a frequent keynote speaker and author of more than 30 eBooks on a variety of topics. He can be found on Twitter, LinkedIn and Facebook as jmancini77. Recent keynote topics include: The Stairway to Digital Transformation Navigating Disruptive Waters — 4 Things You Need to Know to Build Your Digital Transformation Strategy Getting Ahead of the Digital Transformation Curve Viewing Information Management Through a New Lens Digital Disruption: 6 Strategies to Avoid Being “Blockbustered” Specialties: Keynote speaker and writer on AI, RPA, intelligent Information Management, Intelligent Automation and Digital Transformation. Consensus-building with Boards to create strategic focus, action, and accountability. Extensive public speaking and public relations work Conversant and experienced in major technology issues and trends. Expert on inbound and content marketing, particularly in an association environment and on the Hubspot platform. John is a Phi Beta Kappa graduate of the College of William and Mary, and holds an M.A. in Public Policy from the Woodrow Wilson School at Princeton University.

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Compliance  |  Enterprise Content Management (ECM)

8 Things You Need to Know About Using ECM for Regulatory Compliance

Regulations are complex and can’t be ignored. One of the challenges of being regulated is understanding exactly which regulations apply to your business. You may face “horizontal” reporting regulations, such as those contained in Sarbanes-Oxley that apply to all publicly-held companies. Or, you may be subject to vertical market-specific regulations such as HIPAA in health care or the FDA’s 21 CFR 11 rules. Or, you may face a raft of regulations from different governments and agencies. One thing is for sure; you can’t pretend these regulations don’t exist or hope they go away. Non-compliance may present a very real legal and financial risk to your organization.

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Information Governance  |  Sharepoint and Office 365

8 Things You Need to Know about SharePoint Governance

It shouldn’t be a big surprise that Microsoft Office SharePoint Server 2007 (MOSS) is incredibly popular and powerful as a basic content repository. Microsoft claimed $1 billion in revenue from sales of the software in 2007. A recent survey by AIIM indicates that SharePoint is rapidly becoming pervasive within the enterprise. Of those responding to the survey, 83% said they either currently use or likely will be using Microsoft SharePoint. There are also many reports of SharePoint deployment projects being derailed or having less than desired results. Some of these are related to a lack of features necessary for an organization, such as more robust records management or a more controlled repository, but many are because of the lack of SharePoint governance.

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14 Steps to a Successful ECM Implementation

Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.

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Paperless Office

The PayItGreen Alliance

I recently came across an interesting concept sponsored by the NACHA folks -- the PayItGreen Alliance. The PayItGreen Alliance is a coalition of financial services companies that is committed to educating consumers and businesses about the positive environmental impact of choosing electronic payments, bills, and statements instead of paper. They encourage consumers to turn off the paper in their financial lives - specifically to use direct deposit, receive bills and financial statements electronically, and make payments electronically.

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Document Management

10 Commandments for an Effective Document Management Project

I was thinking at last week's AIIM roadshow about the ingredients that enter into an effective document strategy. Here are my Ten Commandments. They are in no particular order, except the first one is intentionally first (kind of like the real Ten Commandments).

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Document Management

10 Fast Facts About the Value of Document Management

Pam Doyle, from Fujitsu, gave an incredible presentation at the AIIM roadshow in Chicago which contained some interesting “fast facts” about document management that I thought were worth repeating. These reminders of the value of document management are particularly relevant given the coming tightening of IT resources:

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AIIM Community

Could this be the most knowledgeable information management professional in North America?

I wanted to congratulate Abad Khushrooshahi, who I met at AIIM's Enterprise Content Management Seminar in Toronto, and who may very well be the most knowledgeable information management professional in North America. Abad works for Aegon Canada and recently completed our IOA (Information Organization and Access) course. What is notable about Abad is that I believe he is the first to complete ALL FOUR of our training specializations; Electronic Records Management (ERM), Enterprise Content Management (ECM), Business Process Management (BPM), and IOA.

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