The AIIM Blog - Overcoming Information Chaos

Tori Miller Liu, CIP

Tori Miller Liu, MBA, FASAE, CAE, CIP is the President & CEO of the Association for Intelligent Information Management. She is an experienced association executive, technology leader, speaker, and facilitator. Previously, she served as the Chief Information Officer of the American Speech-Language-Hearing Association (ASHA) and been working in association management since 2006. Tori is a current member of the ASAE Executive Management Advisory Council and Association Coalition for AI. She is a former member of the ASAE Technology Professional Advisory Council and a former Board Member of Association Women Technology Champions. She was named a 2020 Association Trends Young & Aspiring Professional and 2021 Association Forum Forty under 40 award recipient. She is also an alumna of the ASAE NextGen program. She is a Certified Association Executive and holds an MBA from George Washington University. In 2023, Tori was named as a Fellow of the American Society of Association Executives (ASAE).

Artificial Intelligence (AI) | Compliance | Information Governance

Insights from Information Leaders: Balancing Value, Compliance, and Innovation

By: Tori Miller Liu, CIP October 3rd, 2024

At a recent industry panel, Bill Murphy, Chief Executive Officer of RedZone Technologies, moderated a discussion featuring three distinguished information management experts: Reggie Henry, CAE, Chief Information & Performance Excellence Officer, American Society of Association Executives (ASAE) Candace McCabe, CIP, Sr. Solution Architect - Governance, Risk, and Compliance, Walmart Mark Patrick, CIP, Records Officer, US Department of Defense The panel was part of the AIIM Information and Data Leadership Symposium on October 1, 2024 in Arlington, VA and explored crucial topics in information management, from the value of data to the challenges of innovation. Here are my key takeaways:

AI Readiness Assessment: Preparing Your Organization's Unstructured Data for the Future

By: Tori Miller Liu, CIP August 27th, 2024

I recently had the pleasure of hosting a conversation with Rob Bogue, the core author of AIIM's new resource "Organizational Readiness for Generative AI: Leveraging Unstructured Data for Success." This assessment focuses on how to prepare unstructured data for AI implementation. In this blog post, I'll share key insights from our discussion and highlight the importance of this tool for information management professionals.

14 Steps to a Successful ECM Implementation

Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.

AIIM Community

Celebrating 80 Years of AIIM: A Journey Through Information Management

By: Tori Miller Liu, CIP July 28th, 2024

Today (July 28, 2024), we at AIIM (Association for Intelligent Information Management) are thrilled to celebrate our 80th anniversary. With celebrations kicking off earlier this year at the AIIM Conference, today offers us a moment to reflect on our rich history, celebrate our achievements, and look forward to an exciting future in the ever-evolving world of information management.

Artificial Intelligence (AI)

AIIM's Take on AI Input Transparency Policy

By: Tori Miller Liu, CIP July 24th, 2024

Copyright is intended to incentivize creativity to serve the purpose of enriching the public by providing access to creative work. Generative AI engines use content (aka information or unstructured data) to develop large language models. This content can and often does include copyrighted works.

Assessing Information Management Programs for Mergers & Acquisitions

By: Tori Miller Liu, CIP June 25th, 2024

I was curious about how organizations cope with information management during a merger and acquisition process. What I discovered when I asked our members in AIIM’s Online Community, is that it’s common during the aftermath of a merger and acquisition to be presented with a dilemma of what to do with the two different information management programs of the merging organizations.

Artificial Intelligence (AI) | Big Data

The Difference Between Unstructured Data and Structured Data

By: Tori Miller Liu, CIP April 30th, 2024

If you are new to AIIM, you might be wondering what AIIM means when we say "information," which we admittedly say a lot. My favorite explanation of information is from Steve Weissman, CIP, who told me that he simply refers to information as "stuff in a box." Information represents all the data you manage within your organization. Information means both structured and unstructured data.