The AIIM Blog - Overcoming Information Chaos

Tori Miller Liu

Tori Miller Liu, MBA, FASAE, CAE, CIP is the President & CEO of the Association for Intelligent Information Management. She is an experienced association executive, technology leader, speaker, and facilitator. Previously, she served as the Chief Information Officer of the American Speech-Language-Hearing Association (ASHA) and been working in association management since 2006. Tori is a current member of the ASAE Executive Management Advisory Council and AI Coalition. She is a former member of the ASAE Technology Professional Advisory Council and a former Board Member of Association Women Technology Champions. She was named a 2020 Association Trends Young & Aspiring Professional and 2021 Association Forum Forty under 40 award recipient. She is also an alumna of the ASAE NextGen program. She is a Certified Association Executive and holds an MBA from George Washington University. In 2023, Tori was named as a Fellow of the American Society of Association Executives (ASAE).

AIIM Community | Collaboration | Human Resources | Women in Information Management (WIIM)

The Significance of Diversity, Equity, and Inclusion in Information Management

By: Tori Miller Liu June 5th, 2023

In honor of Pride Month in June, I wanted to share some thoughts about diversity, equity, and inclusion (DEI) in the information management industry.

Attracting and Retaining the Next Generation of Information Management Leaders

By: Tori Miller Liu June 2nd, 2023

AIIM has been discussing the next generation of information management leaders and how the industry can better attract and retain young professionals quite a lot in 2023, and with good reason.

14 Steps to a Successful ECM Implementation

Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.

Analytics | Intelligent Information Management (IIM)

2023 State of the Intelligent Information Management Industry Report

By: Tori Miller Liu April 21st, 2023

AIIM is proud to release its State of the Intelligent Information Management Industry report for 2023. Filled with insights and trends that organizations should take note of, the report results from a survey conducted among AIIM members. It provides a comprehensive overview of the current state of information management across different industries.

AIIM Community | AIIM Conference

The Times They Are A-Changin’

By: Tori Miller Liu March 30th, 2023

Then you better start swimmin' Or you'll sink like a stone For the times they are a-changin'. When Bob Dylan wrote his famous song “The Times They Are a-Changin” in 1963, it was an anthem for the era and the civil rights movement. Dylan’s ageless lyrics still resonate today as we navigate political, economic, societal, and technological changes. The information management industry is also undergoing pivotal change due to AI, increasing information chaos, emerging workplace trends, and changing demographics.

AIIM Community

Is AIIM Celebrating Its 80th Anniversary?

By: Tori Miller Liu February 9th, 2023

We have an information dilemma on our hands at AIIM. Starting the year, we believed that 2023 is the 80th anniversary of AIIM. We have several blog posts referencing 1943 as AIIM’s founding date. In fact, we celebrated our 75th anniversary just five years ago. 2023 must be our 80th anniversary, right?

Artificial Intelligence (AI)

Unpacking ChatGPT for the Information Management Industry

By: Tori Miller Liu January 24th, 2023

Take a deep breath. This is another article about ChatGPT and Generative AI. I'll be honest. I am the type of person that struggles to resist a good hype cycle. In 2021, I couldn't stop talking about the metaverse. I even organized a half-day workshop on the metaverse, with part of the event held in the metaverse. It was very meta.