The AIIM Blog

Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.

Blog Feature

Digital Transformation

Digital Disruption and the Structure of Emerging Markets

Brexit, presidential campaign follies, the Olympics and disruption déjà vu. I was in London during the Brexit debates and heard a lot of "interesting" things about trade during those debates. Coming home, I and the rest of the world have obviously witnessed a lot of irrational pontifications in the context of our own presidential election about trade and jobs and disruption.

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Blog Feature

Business Process Management (BPM)  |  Capture and Imaging  |  Digital Transformation

An Information Professional's Guide to Improving Customer Experience

Digital Disruption. Digital Experiences. They are on the wish list for just about every C-level executive. But where do you start? How do you move from the hype to value? A good place to start is by leveraging the capabilities you likely already have – scanning, capture, and the digital mailroom – and extending them into the core processes that you use to run your business.

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14 Steps to a Successful ECM Implementation

Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.

Blog Feature

Digital Transformation

Digital Transformation: What Part of Being Blockbustered Don’t You Understand?

It has become almost standard fare in most presentations involving Digital Disruption to bring up the Blockbuster and Netflix example. So I thought it might be worthwhile to quickly review what happened to Blockbuster and then think a bit about other radically disruptive scenarios in a few other Industries.

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Blog Feature

Digital Transformation  |  Intelligent Information Management (IIM)

7 Things You Need to Know When Starting a Digital Transformation Initiative

#1 -- Know where the puck is going. Danielle Galmore, Steelcase: “Technology moves faster than companies, as a rule. Be cognizant of what is happening and ready to adjust if new technology or new needs arise. Your first project may have to pivot if too much time has elapsed, and relevancy is lowered.”

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Blog Feature

Digital Transformation  |  Intelligent Information Management (IIM)

Why Should You Care about Digital Transformation? 21 Tips to Guide Your Plan

Consider the following: “The speed of current breakthroughs has no historical precedent.” --Klaus Schwab, World Economic Forum, 2016 “For the first time in history, the world’s leading experts on accelerating technology are consistently finding themselves too conservative in their predictions…” --Steven Kotler “Uber, the world’s largest taxi company, owns no vehicles. Facebook, the world’s most popular media owner, creates no content. Alibaba, the most valuable retailer, has no inventory. And Airbnb, the world’s largest accommodation provider, owns no real estate. Something interesting is happening.” --Tom Goodwin, Havas Media, in Techcruch What the heck is going on, and what does it have to do with Information Professionals?

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Blog Feature

Digital Transformation  |  Paperless Office

If I Was a Newspaper, I Wouldn’t Hold My Breath Waiting for Online to Save the Day

One of the problems with digital disruption is that once disruption occurs, it is difficult to replace the revenues lost from the old model with "new" revenues. A lot of newspapers, faced with declining advertising revenues, turned to on-line versions with the expectation that digital revenues could replace the more traditional advertising revenues. However, as this chart shows, that simply has not happened.

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