The AIIM Blog

Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.

Blog Feature

Digital Transformation  |  Paperless Office

Where to Start Your Digital Transformation: 20 Processes That Should Be Paper-Free

Simplicity is an undervalued commodity of modern business, and as seen through efforts to purge paper processes, simplicity has the potential to add real value to many organizations. Efforts to drive out paper are an essential foundation to creating a more simplified, user-friendly, and changeable enterprise, but these efforts must be supported by business technology, process, and leadership, which advocate the same. Most importantly, our mindset needs to change. Simplicity is often synonymous with lesser value. Often complex functionality is what attracts senior management interest and investment dollars to the cause; complex solutions take space at the head of board meetings, while simple solutions often only find room at the kids' table.

Read More

Blog Feature

Digital Transformation  |  Enterprise Content Management (ECM)  |  Intelligent Information Management (IIM)

6 Things You Need to Know about Emerging Markets and Information Management

Digital disruption is moving quickly past the surface level of disruption as technology innovation in the consumer realm gets incorporated into the very fabric of how business is done, creating radical disruption along the way. All of this ultimately manifests itself in international trade, financial, and data flows and the impact these on the individual knowledge skills that workers need to have to survive and the organizational competencies in information management that companies and governments require to continue to be relevant and competitive.

Read More

14 Steps to a Successful ECM Implementation

Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.

Blog Feature

Digital Transformation

Digital Disruption and the Structure of Emerging Markets

Brexit, presidential campaign follies, the Olympics and disruption déjà vu. I was in London during the Brexit debates and heard a lot of "interesting" things about trade during those debates. Coming home, I and the rest of the world have obviously witnessed a lot of irrational pontifications in the context of our own presidential election about trade and jobs and disruption.

Read More

Blog Feature

Business Process Management (BPM)  |  Capture and Imaging  |  Digital Transformation

An Information Professional's Guide to Improving Customer Experience

Digital Disruption. Digital Experiences. They are on the wish list for just about every C-level executive. But where do you start? How do you move from the hype to value? A good place to start is by leveraging the capabilities you likely already have – scanning, capture, and the digital mailroom – and extending them into the core processes that you use to run your business.

Read More

Blog Feature

Digital Transformation

Digital Transformation: What Part of Being Blockbustered Don’t You Understand?

It has become almost standard fare in most presentations involving Digital Disruption to bring up the Blockbuster and Netflix example. So I thought it might be worthwhile to quickly review what happened to Blockbuster and then think a bit about other radically disruptive scenarios in a few other Industries.

Read More

Blog Feature

Digital Transformation  |  Intelligent Information Management (IIM)

7 Things You Need to Know When Starting a Digital Transformation Initiative

#1 -- Know where the puck is going. Danielle Galmore, Steelcase: “Technology moves faster than companies, as a rule. Be cognizant of what is happening and ready to adjust if new technology or new needs arise. Your first project may have to pivot if too much time has elapsed, and relevancy is lowered.”

Read More