The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
You are not too small for Document Management. Size doesn’t matter; the junk drawer in your kitchen is just as big a headache as the pile of boxes in your garage. Not addressing document management means you are likely to fail at some point to find the right information for the job. It also means you might be paying to keep information you no longer need. If you’re big enough to get sued, you’re big enough to be forced into e-discovery. If you plan to stay in business, you are going to have new employees at some point. Document Management addresses all these issues.
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Not all SMBs are the same. I work for an insurance company with about 30 people, but we are more like an insurance company than we are like most 30-person organizations. We have Accounting, Underwriting, Claims, Loss Control, IT -- all the things you would expect to find in an insurance company. The nature of our business simply allows us to function with a small staff. On the other hand, we are not enough like an insurance company to find value in the marketing materials you give to large insurance companies. If you want to market to us, you’re just going to have to get to know us. In many cases, given the amount of effort you (vendors) have to make for the limited amount of sales we can provide, it seems like you aren’t really interested. Or, you are only interested when the economy is bad – I’m hearing from a lot of interested vendors today.
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
I was thinking at last week's AIIM roadshow about the ingredients that enter into an effective document strategy. Here are my Ten Commandments. They are in no particular order, except the first one is intentionally first (kind of like the real Ten Commandments).
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Pam Doyle, from Fujitsu, gave an incredible presentation at the AIIM roadshow in Chicago which contained some interesting “fast facts” about document management that I thought were worth repeating. These reminders of the value of document management are particularly relevant given the coming tightening of IT resources:
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