The AIIM Blog - Overcoming Information Chaos

Tori Miller Liu

Tori Miller Liu, MBA, FASAE, CAE, CIP is the President & CEO of the Association for Intelligent Information Management. She is an experienced association executive, technology leader, speaker, and facilitator. Previously, she served as the Chief Information Officer of the American Speech-Language-Hearing Association (ASHA) and has 16+ years of experience in association management. Tori is a former member of the ASAE Technology Professional Advisory Council and a founding Board Member of Association Women Technology Champions. She was named a 2020 Association Trends Young & Aspiring Professional and 2021 Association Forum Forty under 40 award recipient. She is also an alumna of the ASAE NextGen program. She is a Certified Association Executive and holds an MBA from George Washington University. In 2023, Tori was named as a Fellow of the American Society of Association Executives (ASAE).

New Strategy System Reimagines AIIM

By: Tori Miller Liu January 4th, 2024

2024 is going to be a special year. As we celebrate our 80th anniversary, we are also launching a brand new strategy. This new strategy reimagines AIIM for the age of artificial intelligence where trusted data and information are essential. In the coming months, we will be sharing much more about our new strategy, but I am very excited to give you a preview of what's to come.

CIP Task Force and Beta Testers Contribute to Updated Certified Information Professional Credential

By: Tori Miller Liu December 5th, 2023

AIIM debuted a new version of the Certified Information Professional (CIP) credential. As of November 27, 2023, AIIM is offering a new version of the exam, which reflects the skills needed for today’s information professionals. 

14 Steps to a Successful ECM Implementation

Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.

AIIM Community | Certified Information Professional (CIP)

My CIP Story: Using Certification to Advance Myself and Others

By: Tori Miller Liu December 1st, 2023

I am brimming with pride right now. On November 27, 2023, the Association for Intelligent Information Management (AIIM) debuted a new version of the Certified Information Professional (CIP) credential. On November 27, I also found out that I had earned my CIP!

AIIM Community

Beyond AI: Advice and Takeaways from AIIM Solutions Showcase & Strategy Summit

By: Tori Miller Liu November 7th, 2023

In early October 2023, AIIM partnered with the AIIM Florida Chapter to host the AIIM Solutions Showcase & Strategy Summit in Tampa, Florida. This new event concept highlighted a local chapter and community while creating greater accessibility to AIIM's leadership and strategy. This terrific event was well attended and featured some great education. It emphasized the importance of knowledge sharing and relationship building in a community of practice. Here are my top takeaways from the event.

Artificial Intelligence (AI)

Takeaways from the Executive Order on Safe, Secure, and Trustworthy Artificial Intelligence

By: Tori Miller Liu November 3rd, 2023

In the U.S., President Joe Biden’s administration issued an executive order on artificial intelligence, which “establishes new standards for AI security.” The Executive Order issued on October 30, 2023 directs several actions designed to “protect Americans from the potential risks of AI systems.”

AIIM Comments on AI Accountability

By: Tori Miller Liu July 18th, 2023

Governments around the world have started the arduous process of developing regulations and standards for artificial intelligence. In June 2023, AIIM formally responded to a request for comment from the U.S. National Telecommunications and Information Administration (NTIA) on AI accountability. According to the NTIA website, more than 1,400 responses were submitted. Information management is not an insular profession and it's most successful in an organization when it's focused outward on the needs of stakeholders and business outcomes. As such, AIIM's leadership strongly believes that we must take a strong, active stance on how AI tools use and produce information. AIIM believes it's vital that regulators develop flexible and practical guardrails for how information is treated during AI development and use. Guardrails will empower innovation, boost adoption, and ensure accountability.