The AIIM Blog - Overcoming Information Chaos

Tori Miller Liu

Tori Miller Liu, MBA, FASAE, CAE, CIP is the President & CEO of the Association for Intelligent Information Management. She is an experienced association executive, technology leader, speaker, and facilitator. Previously, she served as the Chief Information Officer of the American Speech-Language-Hearing Association (ASHA) and has 16+ years of experience in association management. Tori is a former member of the ASAE Technology Professional Advisory Council and a founding Board Member of Association Women Technology Champions. She was named a 2020 Association Trends Young & Aspiring Professional and 2021 Association Forum Forty under 40 award recipient. She is also an alumna of the ASAE NextGen program. She is a Certified Association Executive and holds an MBA from George Washington University. In 2023, Tori was named as a Fellow of the American Society of Association Executives (ASAE).

Artificial Intelligence (AI)

AIIM's Take on AI Input Transparency Policy

By: Tori Miller Liu July 24th, 2024

Copyright is intended to incentivize creativity to serve the purpose of enriching the public by providing access to creative work. Generative AI engines use content (aka information or unstructured data) to develop large language models. This content can and often does include copyrighted works.

Assessing Information Management Programs for Mergers & Acquisitions

By: Tori Miller Liu June 25th, 2024

I was curious about how organizations cope with information management during a merger and acquisition process. What I discovered when I asked our members in AIIM’s Online Community, is that it’s common during the aftermath of a merger and acquisition to be presented with a dilemma of what to do with the two different information management programs of the merging organizations.

14 Steps to a Successful ECM Implementation

Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.

Artificial Intelligence (AI) | Big Data

The Difference Between Unstructured Data and Structured Data

By: Tori Miller Liu April 30th, 2024

If you are new to AIIM, you might be wondering what AIIM means when we say "information," which we admittedly say a lot. My favorite explanation of information is from Steve Weissman, CIP, who told me that he simply refers to information as "stuff in a box." Information represents all the data you manage within your organization. Information means both structured and unstructured data.

Data Management | Knowledge Management

The Growing Need for Information Literacy

By: Tori Miller Liu April 16th, 2024

Think about your organization for a moment. Is there any employee who doesn't collect, store, transform, analyze, and delete information? We all need information to be successful and help our organizations achieve better business outcomes.

Evaluating the State of the Information Management Practice

By: Tori Miller Liu March 29th, 2024

We are launching a newly redesigned survey this month, which explores the state of the information management practice. Here's some background on this new survey and how you can participate in this important research.

Information Management During Mergers & Acquisitions

By: Tori Miller Liu March 1st, 2024

In January, I served as a panelist during a three-part series on mergers and acquisitions in the association space. Hosted by the ASAE Executive Management Advisory Council, the series explored what non-profit organizations need to consider before, during, and after mergers and acquisitions. The panelists were mainly executives and legal professionals, so the fascinating conversations focused very much on strategy, governance, finances, and human capital.